EXL launches AI agent solutions on AWS Marketplace

Published 16/07/2025, 18:22
EXL launches AI agent solutions on AWS Marketplace

NEW YORK - EXL (NASDAQ:EXLS), a $6.86 billion market cap data and AI services provider with robust revenue growth of 14% over the last twelve months, announced Wednesday the availability of its Code Harbor and Smart Agent Assist solutions in the new AI Agents and Tools category of AWS Marketplace, allowing customers to discover and deploy these AI solutions using their AWS accounts.

Code Harbor is designed to streamline code migration by orchestrating multiple AI agents for code comprehension, data cleaning, and code validation. According to EXL, the solution helps reduce code migration time by an average of 35% compared to manual migrations, while decreasing code compute time and memory usage by approximately 25%. The company’s strong financial position, with liquid assets exceeding short-term obligations and a healthy current ratio of 3.41, supports its continued investment in AI innovation.

Smart Agent Assist focuses on enhancing customer service operations through real-time conversational insights, automated call summaries, and smart audits. The company reports that this solution typically reduces contact center agent handling time by 12-15% and decreases service costs by about 20%.

"By offering Code Harbor and Smart Agent Assist in AWS Marketplace, we’re providing customers with a highly scalable, efficient and compliant way to embed EXL’s agentic AI solutions into their workflows," said Anand "Andy" Logani, executive vice president and chief data and AI officer at EXL.

The inclusion in AWS Marketplace is expected to accelerate procurement processes for customers seeking AI innovation by reducing time needed for vendor evaluations and complex negotiations.

EXL, headquartered in New York with approximately 60,000 employees across six continents, provides data and AI services to industries including insurance, healthcare, banking, retail, and communications.

The announcement was made in a press release statement from the company. Despite recent share price weakness (-8.87% over the past week), InvestingPro analysis shows EXL maintains a "GREAT" financial health score, with 13 additional key insights available to subscribers. For detailed valuation metrics and comprehensive analysis, investors can access the Pro Research Report, part of InvestingPro’s coverage of 1,400+ top US stocks.

In other recent news, EXLService Holdings Inc. reported its first quarter 2025 financial results, showing strong performance by surpassing earnings expectations. The company achieved an adjusted earnings per share (EPS) of $0.48, exceeding the forecast of $0.44, with revenue reaching $511 million, surpassing the anticipated $487.91 million. Additionally, EXL has been recognized with the Amazon Web Services (AWS) Generative AI Competency status and launched new AI solutions in the AWS Marketplace, including EXL Insurance LLM™ and EXL Code Harbor™. The company also announced an enhanced partnership with Databricks, introducing a solution that significantly reduces manual effort in code migration. Furthermore, EXL earned the Microsoft Solutions Partner status for Data and AI, expanding its offerings in the Microsoft Azure Marketplace with new solutions like the EXL Revenue Cycle Management (RCM). Stifel analysts maintained a Hold rating on EXLService, noting the company’s focus on AI and its integration into operations. The analysts consider EXLService a defensive firm within the IT Services sector due to its cost-efficient business model and recurring revenue composition.

This article was generated with the support of AI and reviewed by an editor. For more information see our T&C.

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