SoundHound AI partners with Allina Health to enhance patient service

SANTA CLARA, Calif. - SoundHound AI, Inc. (NASDAQ: SOUN), a rapidly growing voice AI technology company with over 100% revenue growth in the last twelve months, has partnered with Allina Health to launch an AI agent named Alli, designed to improve patient engagement and streamline access to healthcare services. According to InvestingPro data, the company maintains a strong financial position with a current ratio of 4.92, indicating robust liquidity. Alli is powered by SoundHound’s Amelia conversational AI platform and has been integrated into Allina Health’s Customer Experience Center.

Alli interacts directly with the electronic medical record system at Allina Health, enabling the AI to quickly identify and authenticate callers. The AI agent is currently assisting patients with managing their appointments, and there are plans to expand its capabilities to include prescription refills, locating doctors, and answering non-clinical inquiries.

Since its implementation, Alli has enhanced Allina Health’s operational efficiency, reducing average call times by 5-10 seconds and ensuring that 80% of calls are answered in 45 seconds or less, all without the need to increase staff numbers. This successful implementation has contributed to investor confidence, with InvestingPro data showing the stock has delivered an impressive 133.4% return over the past year. Analysts have set price targets ranging from $8 to $18, reflecting varying degrees of optimism about the company’s growth trajectory.

David Ingham, Allina Health Chief Information Officer, expressed enthusiasm about Alli’s role in improving patient experience by streamlining operations and reducing wait times. The AI agent’s ability to handle routine tasks has allowed customer experience representatives to dedicate more time to complex or sensitive patient needs.

Michael Anderson, Executive Vice President of Enterprise AI at SoundHound AI, emphasized the significance of the partnership, highlighting the positive impact of integrating AI to provide immediate, personalized assistance to patients.

SoundHound AI’s conversational AI technology is HIPAA-compliant and designed to be reliable, secure, and scalable. The company’s AI agents are available across various channels, facilitating natural-language conversations and automating tasks.

Allina Health, a nonprofit healthcare system, serves communities throughout Minnesota and western Wisconsin, offering a comprehensive range of services.

This collaboration between SoundHound AI and Allina Health represents a step forward in the digital transformation of healthcare, focusing on patient-centric innovations. With a market capitalization of $4.41 billion and strong growth prospects, SoundHound AI continues to attract investor attention. For deeper insights into SoundHound AI’s financial health and growth potential, including 13 additional ProTips and comprehensive analysis, visit InvestingPro. The information is based on a press release statement and InvestingPro data.

In other recent news, SoundHound AI Inc. reported its first-quarter 2025 earnings with revenues of $29.1 million, marking a 151% year-over-year increase but missing the forecast of $31.37 million. Despite this revenue shortfall, the company posted an EPS of -$0.06, beating the expected -$0.09. SoundHound AI’s guidance projects 2025 revenues between $157 million and $177 million, with a focus on achieving adjusted EBITDA profitability by year-end. Analyst Scott Buck from H.C. Wainwright adjusted the company’s price target to $18.00 from $26.00, maintaining a Buy rating, citing macroeconomic uncertainties but expressing confidence in the company’s growth potential. Meanwhile, Cantor Fitzgerald reaffirmed a Neutral rating with an $8.50 target, noting potential impacts on the Pillar One segment due to tariffs. The company continues to expand its presence in the restaurant sector, with over 13,000 locations using its services, contributing to its annual recurring revenue. SoundHound AI is also exploring mergers and acquisitions, supported by its $246 million in available cash.

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