Vonage partners with AWS to integrate Amazon Nova Sonic AI voice tech

Published 15/07/2025, 17:06
Vonage partners with AWS to integrate Amazon Nova Sonic AI voice tech

NEW YORK - Vonage, a cloud communications provider and Ericsson (NASDAQ:ERIC) subsidiary, announced a collaboration with Amazon Web Services (AWS) to integrate Amazon Nova Sonic speech-to-speech foundation model with its Voice API. Ericsson, a prominent player in the Communications Equipment industry with a market cap of $28.6 billion, has maintained consistent dividend payments for 21 consecutive years, according to InvestingPro data.

The integration, set to be showcased at AWS Summit New York City on July 16, 2025, will enable businesses to deploy real-time AI voice agents across telephony, WebRTC, and mobile app channels.

The combined solution aims to simplify the development of conversational AI applications by merging Vonage’s communications infrastructure with Amazon Nova Sonic’s capabilities. The technology features real-time voice adaptation that adjusts tone and prosody for more natural responses, while reducing the need for developers to manage backend complexities.

"We’re excited to collaborate with Vonage to bring advanced voice AI capabilities to businesses across industries," said Fabio Cerone, Managing Director, Telecommunications at AWS, according to the press release.

Christophe Van de Weyer, President and Head of Business Unit API at Vonage, noted that the collaboration "enables organizations to transform how they engage with customers by adopting generative AI solutions."

The companies highlighted several potential applications, including customer support automation, proactive outbound engagement, and multilingual communication. The integration is designed to help businesses modernize interactive voice response systems and provide more responsive customer experiences.

Vonage, an AWS Partner Network member, provides unified communications, contact center solutions, and communications platform services. The announcement comes as businesses increasingly seek to enhance customer engagement while improving operational efficiency through AI technologies.

This article was generated with the support of AI and reviewed by an editor. For more information see our T&C.

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