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NEW YORK - Teladoc Health Inc. (NYSE:TDOC) shares plunged 11% in after-hours trading Wednesday after the virtual healthcare provider reported a wider-than-expected fourth-quarter loss and issued disappointing guidance for 2025.
The company posted a Q4 net loss of $48.4 million, or $0.28 per share, compared to a loss of $28.9 million, or $0.17 per share, in the same period last year. Revenue fell 3% YoY to $640.5 million, slightly above analyst estimates of $638.5 million.
For the full year 2024, Teladoc reported a net loss of $1 billion, or $5.87 per share, which included a $790 million non-cash goodwill impairment charge related to its BetterHelp segment.
"We had a solid finish to the year, both in terms of performance and advancing initiatives important to our future," said CEO Chuck Divita. However, he noted that "the operating environment continues to be challenging" for the BetterHelp mental health business.
Looking ahead, Teladoc forecast 2025 revenue of $2.47 billion to $2.58 billion, below Wall Street expectations of $2.54 billion at the midpoint. The company expects its Integrated Care segment revenue to grow 0-3% in 2025, while BetterHelp revenue is projected to decline 3.75-9.75%.
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