India’s NPCI and Razorpay team up with OpenAI for ChatGPT payments

Published 09/10/2025, 11:24
India’s NPCI and Razorpay team up with OpenAI for ChatGPT payments

Investing.com -- India’s National Payments Corporation of India (NPCI) and fintech company Razorpay have partnered with Microsoft-backed OpenAI to introduce AI-driven payments on ChatGPT in India, the companies announced Thursday.

The initiative is currently in a pilot phase and will enable users to make purchases directly through ChatGPT using India’s Unified Payments Interface (UPI) payment network.

During this pilot stage, the companies will assess how the service can expand across different business sectors and explore ways UPI can empower AI agents with payment credentials "to autonomously complete transactions on behalf of users in a safe, secure, and user-controlled manner," according to their joint statement.

Axis Bank and Airtel Payments Bank are serving as banking partners for the pilot program. Tata Group-owned e-commerce platform Bigbasket is among the first platforms that will allow customers to shop through ChatGPT.

"We’re excited to work with NPCI and explore how we can combine advanced AI with UPI, one of the world’s most trusted real-time payment networks, to unlock a new era of effortless and secure commerce," said Oliver Jay, managing director of international strategy at OpenAI.

This article was generated with the support of AI and reviewed by an editor. For more information see our T&C.

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