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Investing.com -- OpenAI CEO Sam Altman has announced that customers can expect delays in new releases due to capacity challenges.
Altman explained that the company is working to get things under control, but customers should prepare for potential disruptions. These could include delays in new releases, occasional service slowdowns, and even the possibility of certain features breaking. The capacity challenges faced by the company are causing these issues.
In his statement, Altman also made a plea for assistance with GPU capacity. The company is specifically looking for GPU capacity in 100,000 unit chunks that can be acquired immediately. This request indicates the scale of the capacity issues OpenAI is currently dealing with and the urgency with which it is trying to resolve them.
OpenAI is known for its work in the field of artificial intelligence. The company’s products and services are used by a variety of customers, from tech companies to research institutions. The announcement of these delays could potentially impact a wide range of projects and operations that rely on OpenAI’s services, including the highly-anticipated GPT-5.
The root of these issues seems to be the popularity and demand of the newly rolled-out Image Generation feature in OpenAI’s GPT-4o, as last week Altman said, "It’s super fun seeing people love images in chatgpt. But our GPUs are melting."
Despite these challenges, Altman assured customers that the company is working as fast as it can to get things back to normal. The goal is to get everything "humming" again, as per Altman’s statement.
The company has not provided a timeline for when customers can expect these issues to be resolved. However, Altman’s message suggests that the company is actively seeking solutions and working to mitigate the impact of these capacity challenges on its services.
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