Q2’s AI-powered fraud detection tool shows 3x better results in first year

Published 04/09/2025, 15:06
Q2’s AI-powered fraud detection tool shows 3x better results in first year

AUSTIN, Texas - Q2 Holdings, Inc. (NYSE:QTWO), a $4.79 billion market cap fintech company with a robust 52.62% gross profit margin, announced Thursday that its Enhanced Payee Match technology has delivered significant fraud detection improvements for financial institutions in its first year of deployment. According to InvestingPro data, the company is currently trading slightly above its Fair Value, reflecting strong market confidence in its technological solutions.

The AI-driven enhancement to Q2’s Centrix Exact/Transaction Management System (ETMS) for Positive Pay, launched in June 2024, has detected three times more suspected fraud on average for protected accounts compared to those without the feature enabled. This innovation comes as Q2 maintains steady growth, with revenue increasing by 13.34% over the last twelve months.

Enhanced Payee Match utilizes machine learning models to read both typed and handwritten checks, helping financial institutions identify sophisticated fraud techniques. The system continuously evolves based on usage patterns to improve detection accuracy over time.

"With Enhanced Payee Match and its advancements with AI, we’ve been able to further fight check fraud and ensure that our customers know we are doing all we can to protect them," said Jennifer Dupre, Director of Commercial Services & Digital Payments at Gulf Coast Bank, a Q2 customer since 2016.

The technology also streamlines the review process for account holders by providing more detailed information on transaction decisions and enabling quicker reviews.

Jeff Scott, Q2’s VP of Product, Fraud Intelligence, noted that as check fraud becomes more sophisticated, financial institutions require more adaptive tools to respond effectively. "With Enhanced Payee Match, we’re delivering an adaptable solution that puts customers one step ahead of fraudsters," Scott said.

The solution is available to both Q2 Digital Banking Platform customers and financial institutions not using Q2’s digital banking platform, according to the company’s press release statement.

Q2 Holdings provides digital transformation solutions for financial services, serving banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. InvestingPro analysis shows 8 analysts have revised their earnings upwards for the upcoming period, with comprehensive financial metrics and additional insights available in the Pro Research Report, part of InvestingPro’s coverage of 1,400+ US equities.

In other recent news, Q2 Holdings reported strong second-quarter financial results, with total revenue surpassing DA Davidson’s forecast by 1% and adjusted EBITDA exceeding expectations by 8%. The company also achieved a 16.4% year-over-year growth in subscription revenue, along with a notable expansion in EBITDA margins. Following these results, Needham raised its price target for Q2 Holdings to $115, maintaining a Buy rating, while Cantor Fitzgerald reiterated an Overweight rating with a $110 price target, citing a "solid beat and raise" on revenue and EBITDA metrics. DA Davidson maintained a Neutral rating with a $90 price target. Additionally, Q2 Holdings announced a dual listing on NYSE Texas, effective August 15, 2025, while retaining its primary listing on the New York Stock Exchange. The company also introduced Open Payment Network as its first integration partner for the Q2 Instant Payments Manager, enhancing its instant payment capabilities. These developments highlight Q2 Holdings’ ongoing efforts to expand its market presence and improve its financial performance.

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