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Verizon Communications Inc. (NYSE:VZ), trading near its 52-week high of $47.35 and showing strong momentum with an 18.31% gain year-to-date, announced today, expectations of a slight increase in customer turnover (churn) for the first quarter of 2025, attributed to recent pricing actions. The company anticipates churn to rise by 3-5 basis points compared to the same period last year. Additionally, Verizon forecasts its postpaid phone gross additions to remain flat or slightly down from the previous year. According to InvestingPro, Verizon maintains a GOOD overall financial health score, suggesting resilience in its core operations.
Despite these challenges, Verizon maintains confidence in meeting its full-year financial guidance. The company projects that, excluding the effects of the second number offering, it will achieve a higher number of Consumer postpaid phone net additions in 2025 than in 2024.
This update was shared during an investor event earlier today and is based on a press release statement. Verizon highlighted that these figures are preliminary and are not intended to be filed with the Securities and Exchange Commission, nor incorporated by reference in any filing under the Securities Exchange Act of 1934, or the Securities Act of 1933, except as explicitly stated in such filings.
The company’s forward-looking statements reflect its current expectations regarding market conditions and its strategic initiatives. Verizon’s actual results could differ due to a variety of factors, including market competition and the overall economic environment.
Investors and stakeholders will be watching closely to see how Verizon’s strategies unfold in the face of these challenges, and whether the company can continue to deliver on its promises despite the projected churn increase and steady, yet unchanged, gross additions in the consumer segment.
In other recent news, Verizon Communications reported a notable increase in its fourth-quarter performance, with operating revenue rising by 1.6% year-over-year to $35.7 billion, and wireless service revenue growing by 3.1% to $20.0 billion. The company added 1 million postpaid mobile phone and broadband customers, marking its largest increase in over a decade. Meanwhile, Tigress Financial Partners maintained a Buy rating on Verizon, citing the company’s growth in mobile and broadband subscribers as a driver for revenue and cash flow. In contrast, Raymond (NSE:RYMD) James reduced its price target for Verizon to $45 from $48, while maintaining an Outperform rating, emphasizing the company’s solid fourth-quarter performance and long-term fundamentals.
Additionally, Verizon faces competitive pressures in the telecommunications sector, as highlighted by Chief Revenue Officer Frank Boulben at a Deutsche Bank (ETR:DBKGn) conference. Boulben pointed to a challenging first quarter with expectations of soft growth in new subscriber additions. The company is also adapting to changes in consumer behavior regarding device financing, with customers now keeping their devices longer due to extended financing plans.
In governance news, Rodney E. Slater, a member of Verizon’s Board of Directors, announced he will not seek re-election at the 2025 annual shareholder meeting. Verizon expressed gratitude for his contributions but did not specify a replacement plan. The company is also advancing its business offerings with the introduction of Verizon AI Connect, aimed at enhancing AI-driven mobile edge computing capabilities. These developments reflect Verizon’s strategic efforts to navigate industry challenges and leverage new opportunities.
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