KUALA LUMPUR - Maybank, one of Malaysia's leading financial institutions, is currently facing a wave of public frustration as its MAE app and Maybank2u online platform experience technical difficulties. The malfunction, which came to light today, has affected essential banking services, including online transactions and access to savings, leaving customers in distress and unable to carry out routine financial activities.
These problems are not limited to the MAE app, as the Maybank2u platform is also experiencing similar issues. The bank has not yet provided a timeline for when services will return to normal.
Earlier today, customers took to Facebook (NASDAQ:META) to express their dissatisfaction with the bank's handling of the situation. The technical issues have particularly impacted Interbank GIRO (IBG) payments, which are currently the only transactions possible through the app. This limitation has caused inconvenience for customers like Lina Shaari, who found herself unable to pay for food and other necessities.
As of the latest reports, Maybank has not provided any comment on the app's issues or any potential solutions to alleviate customer concerns. The bank's clientele is eagerly awaiting a resolution to the ongoing disruptions that have significantly affected their day-to-day financial activities.
This article was generated with the support of AI and reviewed by an editor. For more information see our T&C.