ServiceNow credit rating upgraded to A2 by Moody’s on strong growth outlook

Published 13/06/2025, 20:32
© Reuters.

Moody’s Ratings upgraded ServiceNow, Inc.’s (NYSE:NOW) long-term issuer rating and senior unsecured notes rating to A2 from A3, maintaining a positive outlook. The ratings action reflects Moody’s expectation that ServiceNow’s business and financial profile will continue to strengthen through robust growth and balanced financial policies.

ServiceNow has demonstrated a solid track record of expanding its addressable markets by extending its service desk success into broader IT workflows and non-IT business workflows. Moody’s projects ServiceNow’s revenues to increase by approximately 20% to $13 billion in 2025, with similar growth rates expected over the next 2 to 3 years despite the company’s large scale.

The software company maintains substantial financial flexibility with $10.9 billion in cash and investments compared to $1.5 billion of outstanding debt. Its total debt to EBITDA ratio was modestly below 1x at the end of March 2025. Moody’s expects ServiceNow’s free cash flow to exceed $4 billion in 2025 and $5 billion in 2026.

ServiceNow holds a leading position to capitalize on market opportunities created by generative artificial intelligence and agentic AI technologies. The company has integrated AI technologies into numerous products offered at higher average selling prices, leveraging its large customer base and access to workflow data across various organizational systems.

The A2 rating is supported by ServiceNow’s $22.1 billion in Remaining Performance Obligations and approximately 98% renewal rates based on Annual Contract Values. Moody’s indicated the rating could be upgraded further if ServiceNow continues diversifying revenues and maintaining conservative financial strategies, while a downgrade could occur if revenue growth decelerates or if debt-to-EBITDA exceeds 2x.

This article was generated with the support of AI and reviewed by an editor. For more information see our T&C.

Latest comments

Risk Disclosure: Trading in financial instruments and/or cryptocurrencies involves high risks including the risk of losing some, or all, of your investment amount, and may not be suitable for all investors. Prices of cryptocurrencies are extremely volatile and may be affected by external factors such as financial, regulatory or political events. Trading on margin increases the financial risks.
Before deciding to trade in financial instrument or cryptocurrencies you should be fully informed of the risks and costs associated with trading the financial markets, carefully consider your investment objectives, level of experience, and risk appetite, and seek professional advice where needed.
Fusion Media would like to remind you that the data contained in this website is not necessarily real-time nor accurate. The data and prices on the website are not necessarily provided by any market or exchange, but may be provided by market makers, and so prices may not be accurate and may differ from the actual price at any given market, meaning prices are indicative and not appropriate for trading purposes. Fusion Media and any provider of the data contained in this website will not accept liability for any loss or damage as a result of your trading, or your reliance on the information contained within this website.
It is prohibited to use, store, reproduce, display, modify, transmit or distribute the data contained in this website without the explicit prior written permission of Fusion Media and/or the data provider. All intellectual property rights are reserved by the providers and/or the exchange providing the data contained in this website.
Fusion Media may be compensated by the advertisers that appear on the website, based on your interaction with the advertisements or advertisers
© 2007-2025 - Fusion Media Limited. All Rights Reserved.