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Investing.com -- The U.S. Social Security Administration is reportedly contemplating a significant reduction of its phone services. These services are currently being used by approximately 73 million retired and disabled Americans to apply for and access government benefits they have earned.
According to a report by the Washington Post, the agency is under pressure from the U.S. DOGE Service team to consider this change. The proposal includes discontinuing telephone services for claims processing and transactions involving direct-deposit bank accounts.
If implemented, the proposed changes would direct elderly and disabled individuals towards using the internet and in-person field offices for their needs. This information comes from the same report in the Washington Post. The potential impacts of this change for the millions of Americans who rely on these services are yet to be seen.
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