Peter Piper Pizza rolls out SoundHound AI-powered phone ordering system

SANTA CLARA, Calif. - Peter Piper Pizza has implemented SoundHound AI’s (NASDAQ:SOUN) voice artificial intelligence technology to handle phone orders across all locations in Arizona and Albuquerque, NM, according to a press release issued Wednesday. SoundHound AI, with a market capitalization of $4.54 billion, has demonstrated remarkable revenue growth of 101% over the last twelve months, according to InvestingPro data.

The new system allows customers to place pickup orders through a conversational AI agent that understands natural speech and has been trained on Peter Piper Pizza’s complete menu, including pizzas, wings, desserts, and family meal deals.

The voice AI technology can manage multiple calls simultaneously, ensuring all customer calls are answered regardless of how busy the restaurant is. This allows in-store staff to focus on food preparation and customer service. The company’s innovative solutions have contributed to its impressive 93.83% stock return over the past year, though InvestingPro analysis suggests the stock may be currently overvalued.

"This new AI-powered voice ordering experience gives our guests a fast, reliable way to place orders over the phone just by speaking naturally," said Genaro Perez, Chief Marketing Officer at Peter Piper Pizza.

Beyond taking orders, the AI system can also respond to questions about store hours, birthday party packages, and allergen information.

The implementation comes as Peter Piper Pizza introduces new menu items for summer, including Cheddar Dippers and the Family Mix Deal.

SoundHound AI, which provides voice technology solutions to thousands of locations, has developed the system to prioritize convenience and efficiency in customer interactions.

Peter Piper Pizza operates more than 120 locations across the United States and Mexico, offering made-from-scratch pizza and family entertainment options.

The information in this article is based on a press release statement from SoundHound AI and Peter Piper Pizza. With a "Fair" overall financial health score and strong liquidity position, SoundHound AI continues to expand its market presence. For deeper insights into SOUN’s financial metrics and growth potential, including 13 additional ProTips and comprehensive valuation analysis, visit InvestingPro.

In other recent news, SoundHound AI Inc. reported first-quarter 2025 revenues of $29.1 million, which fell short of the $30.2 million estimate by H.C. Wainwright and the broader consensus of $30.4 million. Despite this shortfall, the company maintained its full-year revenue guidance, which has provided some reassurance to investors. H.C. Wainwright adjusted its price target for SoundHound AI from $26.00 to $18.00, while maintaining a Buy rating, reflecting confidence in the company’s growth potential despite macroeconomic uncertainties.

Piper Sandler downgraded SoundHound AI from Overweight to Neutral, citing concerns about the company’s second-half 2025 outlook and challenges in achieving profitability while investing in its Amelia product line. Meanwhile, Northland reaffirmed its Market Perform rating with an $8.00 price target, emphasizing SoundHound’s pioneering role in speech recognition and its anticipated growth driven by large Amelia software license deals.

In a strategic move, SoundHound AI has partnered with Allina Health to enhance patient services through an AI agent named Alli, powered by the Amelia platform. This partnership aims to streamline healthcare services and improve patient engagement. Cantor Fitzgerald maintained a Neutral rating with an $8.50 price target, noting a shortfall in first-quarter revenue due to a deferred Amelia-related contract but remaining optimistic about future growth driven by Amelia partnerships and the Restaurant business.

This article was generated with the support of AI and reviewed by an editor. For more information see our T&C.