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LAKEWOOD, NJ - Reliance Global Group, Inc. (NASDAQ:RELI), an insurance technology company with annual revenue of $14.06 million, has launched a new Client Service Center for its RELI Exchange InsurTech platform, the company announced Wednesday. According to InvestingPro analysis, while the company currently faces profitability challenges, it maintains a healthy current ratio of 1.42.
The enhancement allows independent insurance agents to focus on acquiring new business while RELI Exchange’s team handles client service requests. According to the company, the service comes following organic growth at RELI Exchange, though InvestingPro data shows the company operates with a modest gross profit margin of 9.55%.
"Our enhanced service platform allows agency partners to remain laser-focused on driving new business while we ensure that their clients receive prompt and professional support," said Ezra Beyman, Chairman and CEO of Reliance Global Group.
The new digital Client Service Center enables policyholders to submit requests through a white-label interface, which are then routed to the company’s in-house service team.
"This streamlines the service process without disrupting the agent’s focus on new business," said Moshe Fishman, Director of Insurtech and Operations. "It’s as if each agency partner now has a built-in service team."
The company stated that the platform enhancements reflect its commitment to delivering solutions for agency partners, with technology and operations aligned with growth objectives.
The announcement comes as part of Reliance Global’s strategy to integrate service delivery with sales enablement for insurance agents using its platform, according to the press release statement. For investors seeking deeper insights into RELI’s business model and growth potential, InvestingPro offers comprehensive analysis with 13+ additional ProTips and detailed financial metrics in its Pro Research Report, available as part of the subscription.
In other recent news, Reliance Global Group Inc. reported a widening net loss for the second quarter of 2025, with figures reaching $2.7 million compared to $1.5 million in the same period last year. The company is concentrating on strategic initiatives such as debt reduction and product innovation, although it is encountering increased expenses and competitive pressures. These financial results mark a challenging period for Reliance Global, as it navigates through its current economic landscape. Investors may note these developments as the company continues to implement its strategies amidst these hurdles. The financial community will likely keep an eye on how these efforts impact future earnings and the company’s overall financial health.
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