Red Robin Gourmet (NASDAQ:RRGB) Burgers Incorporated (RRGB) has demonstrated progress in the fourth quarter of 2023 with a 1.6% increase in comparable restaurant sales and a significant 33% rise in adjusted EBITDA.
The company's North Star Plan, aimed at transforming the business, has led to a reduction in long-term debt by nearly $25 million and a boost in total revenues to $309 million.
Red Robin's strategic focus on enhancing the guest experience and implementing cost-saving measures is set to continue into 2024, with plans for a new marketing program and loyalty platform to drive customer engagement and additional revenue.
Key Takeaways
- Red Robin experienced a 1.6% rise in comparable restaurant sales and a 33% increase in adjusted EBITDA.
- The company reduced long-term debt by around $25 million and reported total revenues of $309 million in Q4.
- Investments in food quality, presentation, and service have been made to enhance the guest experience.
- Red Robin plans to introduce a new marketing program and loyalty platform in 2024.
- The company is in the process of completing a sale-leaseback transaction expected to generate $20 million to $26 million.
- Executives are confident in the progress made and expect positive same-store sales in the second half of the year.
Company Outlook
- Red Robin aims for $19 million in targeted cost savings in 2024.
- Projected total revenue for 2024 is between $1.25 billion and $1.275 billion.
- Restaurant level operating profit is expected to be between 12.5% and 13.5%.
- Adjusted EBITDA for 2024 is forecasted to be $60 million to $70 million.
- Capital expenditures are estimated at $25 million to $35 million for the year.
- Plans to refinance debt with improved credit terms are underway.
Bearish Highlights
- A low single-digit percentage decline in comparable restaurant revenue is anticipated.
- General and administrative costs have risen to $22.7 million.
- The company faced challenges due to weather events and tough year-over-year comparisons in Q1.
Bullish Highlights
- An additional operating week contributed to the revenue increase in Q4.
- Restaurant level operating profit margin improved by 90 basis points.
- Investments in new menu items have shown good trial and mix.
- Increased traffic from new guests and higher sentiment scores have been noted.
Misses
- Dessert sales have decreased, suggesting customers are managing their overall check.
- Same-store sales saw a decline in January and February, though an improvement was noted from January to February.
Q&A Highlights
- Marketing efforts will ramp up starting in March, with TV advertisements in six core markets.
- The company expects improvements in same-store sales and traffic in the second half of the year.
- An extra payroll cycle in Q1 was a headwind to liquidity, but the position should improve by approximately $17 million compared to the end of the previous year.
Red Robin's fourth quarter performance and strategic plans for 2024 indicate a company in transformation, seeking to enhance customer experience and improve financial health. Despite some headwinds, the company's leadership remains optimistic about the future, with a clear focus on operational efficiency and market expansion.
InvestingPro Insights
Red Robin Gourmet Burgers Incorporated (RRGB) has shown resilience with its fourth-quarter performance, as reflected in its revenue growth. However, the company's financial health and market performance paint a more nuanced picture. Here are some insights from InvestingPro that investors may find valuable:
InvestingPro Data highlights a market capitalization of $115.79 million, indicating a relatively small cap size in the restaurant industry. The company's P/E ratio stands at -5.45 for the last twelve months as of Q4 2023, suggesting that investors are anticipating future earnings to turn positive despite current losses. Additionally, Red Robin's gross profit margin for the same period is at 14.79%, which, while an improvement, still indicates challenges in profitability.
From the InvestingPro Tips, two points stand out as particularly relevant. First, management's aggressive share buybacks could be a signal that they believe the stock is undervalued and are confident in the company's future. Second, the stock is currently in oversold territory according to the Relative Strength Index (RSI), which might interest investors looking for potential entry points.
For investors seeking a deeper dive into Red Robin's financial outlook, InvestingPro offers additional tips, including insights on the company's debt burden, cash burn rate, and analysts' profitability expectations. In total, there are 14 additional InvestingPro Tips available, which can provide a more comprehensive understanding of RRGB's financial position and future prospects.
To access these valuable insights and more, readers can visit https://www.investing.com/pro/RRGB and use the exclusive coupon code PRONEWS24 to get an additional 10% off a yearly or biyearly Pro and Pro+ subscription.
Full transcript - Red Robin Gourmet (RRGB) Q4 2023:
Operator: Good afternoon, everyone and welcome to the Red Robin Gourmet Burger Incorporated Fourth Quarter 2023 Earnings Call. This conference is being recorded. During management’s presentation and in response to your questions, they will be making forward-looking statements about the company’s business outlook and expectations. These forward-looking statements and all other statements that are not historical facts reflects management’s beliefs and predictions as of today and therefore are subject to risks and uncertainties as described in the company’s SEC filing. Management will also discuss non-GAAP financial measures as part of today’s conference call. These non-GAAP measures are not prepared in accordance with generally accepted accounting principles, but are intended to illustrate alternative measures of the company’s operating performance that maybe useful. Reconciliations of the non-GAAP financial measures to the most directly comparable GAAP measures can be found in the earnings release. The company has posted its fourth quarter 2023 earnings release on its website at ir.redrobin.com. Now, I would like to turn the call over to Red Robin’s President and Chief Executive Officer, G.J. Hart.
G.J. Hart: Good afternoon, everyone, and thank you all for joining us today and your interest in Red Robin. 2023 marked the first year of our North Star Plan and was a successful transformational year for our iconic brand. Operationally, we made the necessary investments in what we serve and how we serve it to ensure that every guest experience at Red Robin is a memorable one, and we are seeing early signs of traction from these initiatives. Financially, we made substantial progress by delivering 1.6% increase in comparable restaurant sales, a 33% increase in adjusted EBITDA, and we strengthened our balance sheet supported by two sale-leaseback transactions, ultimately reducing our long-term debt by almost $25 million. I’d like to extend my heartfelt thank you to all of our more than 20,000 team members around the country. The success of Red Robin in 2023 and in the future is due to your efforts and all of us working towards the same goals, all in this together. Before I dive into our plans for 2024, I want to take a look back on what we accomplished in 2023 through the framework of our North Star Plan. First, we transformed into an operations-focused restaurant company. Our achievements rest on the success of our managing partners and restaurant leadership teams. During the second quarter of 2023, we revamped our market partner compensation program for multiunit operators. Through this program, they now see themselves as owners of the restaurants. They oversee and are rewarded based on their profits. Said another way, our restaurant leaders are now incentivized to deliver strong financial results like never before with unlimited upside earnings potential for themselves. We believe this has not only helped to recruit and retain the best talent available but also made the Red Robin experience come to life for both our guests and our team members. The multiunit rollout has gone exceedingly well and has informed the launch of our single-unit operator program to start 2024. The initial feedback has been positive, and we are thrilled to align the entire organization around a unified goal of driving traffic and ultimately profit dollars. One of the many signals we are monitoring is management turnover, which has improved by 5% in 2023 as compared to 2022. We believe this is a reflection of our team’s belief in the direction of the company under the North Star Plan and the attractiveness of the partner program. Second, we elevated the guest experience. During the year, we made substantial investments and upgrades to the guest experience. On the labor front, it was a busy year with the return to an industry best practice staffing model, giving servers fewer tables, adding back busters and a dedicated expo and bringing back more than 250 dedicated kitchen managers. These investments have led to fewer false waits, increased cleanliness ratings, improved wait times and ultimately, better hospitality. On the food side of the equation, we were equally as busy as we rolled out flat top grills during the second quarter, which delivers a thicker, juicier and more flavorful burger. We also enhanced our food presentation by moving from wax paper wrapping in a basket to showcasing our burgers on beautiful new plate wear. Next, we unveiled new and improved recipes in October for each of our more than 20 gourmet burgers now prepared with higher quality and more flavorful ingredients. And finally, we introduced new entrees, appetizers, beverages and seasonal additions to delight our guests with new innovation. In total, we made enhancements to approximately 85% of our menu. In terms of drinks, we upgraded our bar menu to include higher quality brands that our guests know and love while making quality upgrades to things like our margarita mix with fresh lime juice and agave. We’ve accomplished a lot and our guests are recognizing our efforts. As part of our best practices, we regularly survey our loyalty database, and we see a clearly favorable response. 52% indicated our burgers are better, in line with our third quarter measurements. 54% agree our food quality has improved, increased from 46% at the end of the third quarter. 59% indicate that our service and hospitality have improved, up from 48% at the end of the third quarter. Third, we removed cost and complexity. To help fund investments in guest experience, we continually identify and capture numerous non-guest-facing savings opportunities. These efforts have been centered around the fantastic work of our supply chain team, who have found smart saving levers and have been able to procure products from our vendors of the same or better quality at a lower cost. For example, in the fourth quarter, we changed from previously using a frozen pre-vetted chicken breast to now freshly hand battering in the restaurant. This change alone accounts for nearly $5 million annual savings and delivers a tremendous quality, flavor and helpful improvement for our guests. This type of change illustrates how we think about cost savings as changes that are beneficial to both our guests and to Red Robin. Finally, as we’ve previously spoken in July, we made decisions to discontinue the virtual brands that we added in 2020. While this type of offering had a place at the time, multiple brands, product and procedures created unnecessary complexity for our operators. The economies of these virtual brands resulted in minimal profit, but creates a comparable restaurant sales headwind of 200 basis points to 250 basis points until we pass the anniversary of the elimination in the third quarter of 2024. Fourth, we optimize guest engagement. In our ongoing efforts to reinvigorate the Red Robin brand and enhance our restaurant experience, we have proactively been elevating our marketing capabilities. Given the substantial digital traffic from our guests, we have and continue to rapidly improve our guest acquisition capabilities and capacity to target the right audience with timely and pertinent messaging. We significantly increased the efficiency of our paid media strategy through more precise targeting, which we expect will be beneficial to our upcoming marketing program, which I’ll speak to in just a moment. We have shifted towards more category-specific search strategies to capture the attention of guests seeking an experience like ours. Our investments in earned media and targeted social marketing initiatives have also positioned our brand in new consumer touch points, fostering engagements with guests eager to see Red Robin’s resurgence and explore our latest menu offerings. As an example to our commitment to focus social engagement in October, we collaborated with Ariana Madix, a celebrity bar tender and influencer on our Burgertini collaboration, which generated over 500,000 views in the first few days. More recently, a partnership with Juicy Couture, we reimagined the iconic track suit to celebrate our juicier and more flavorful burgers. The social engaged response has been fantastic with over 800,000 impressions to date and counting, and we quickly sold out of the track suits themselves. Fifth, we drove growth in comparable restaurant revenue and profitability. We increased comparable restaurant revenue by 1.6% for the year. While we strive to drive growth in every quarter, the declines we experienced in the third and fourth quarter were not unexpected due to our intentional decision to remove the extreme deep discounting marketing programs. The business was executing when I started in the second half of 2022. Overall, we are on track relative to the expected cadence of the North Star Plan. We’ve seen the tangible results of our work during 2023 as we drove an increase in comparable restaurant revenue invested approximately $24 million back into the guest experience through food and labor, increased guest satisfaction scores across multiple measurement tools, flushed out the excessive discounting and virtual brands decisions of years past, captured our targeted cost savings and delivered a 33% increase in adjusted EBITDA. 2024 will also be a transformational year as well as ensuring that our guests are aware of the improvements that we’ve made to drive traffic back into our restaurants. Driven by the initiatives I will outline below, we fully intend to outpace the industry on traffic growth as we exit the year. Now let’s talk about how we plan to get there and the cadence you should expect to see. First, we’re in the process of launching our new marketing program. Starting in March and into the second quarter, you will begin to see our new marketing platform showcasing the work we’ve been doing to improve the guest experience and remind our guests about some of the unique aspects of Red Robin. For over 54 years, Red Robin has had bottomless sides and other menu items but has not done a good job historically of telling people that beginning in March that will change. On our menu, we have over 30 items that are bottomless, and we want to make sure our consumers know that. From our fan favorite Steak Fries to our Freckled Lemonade and all the way down to our Root Beer Float. If you want another, the answer is yes. Additionally, guests can swap items between bottomless refills get broccoli with your burger and then fries with your milk shake. We want to ensure consumers know this core equity of Red Robin, a place for everyday value for your family. We’re excited to utilize our marketing program to get this message out and expect to invest an incremental approximately $3 million in selling expense to support this effort. Second, we plan to launch our new loyalty platform. The Red Robin Rewards program is an exceptionally strong asset at our disposal with over 13 million loyalty members. Historically, it has been more of a discount program rather than rewarding our guests for their loyalty to us. We intend to transform our loyalty program into a VIP like experience, delivering more relevant messaging to our members and ultimately fostering a new generation of Red Robin ambassadors. We’re excited to transition to a points-based program that makes it easier for our most loyal guests to earn rewards, giving them incentive to visit us more often. We expect to launch the new program in the middle of this year, and we look forward to sharing additional details throughout the year. Finally, we plan to continue removing cost and complexity to strengthen our financial model. In addition to the rollover benefit of approximately $8 million from initiatives started in 2023, we expect to generate an additional $11 million of cost savings from new initiatives that we plan to launch in 2024 for a total of $19 million in targeted incremental cost savings. We continue to see opportunities in our supply chain, and we have launched initiatives to support our operators through upgrades to tools like theoretical food costs and hourly labor and overtime management. With that, let me turn the call over to Todd to walk you through our financial performance for the quarter and year as well as our initial thoughts on 2024 guidance.
Todd Wilson: Thank you, G.J., and good afternoon, everyone. In the fourth quarter, total revenues were $309 million, an increase of approximately $19 million versus the fourth quarter of fiscal 2022. The increase in revenue was led by an additional operating week in the quarter, the 53rd week of our fiscal year. The additional week added approximately $24.5 million to restaurant revenue and was partially offset by a decrease in comparable restaurant revenue of 2.7%, driven by the removal of our previous deep discounting, marketing promotions and elimination of virtual brands. Restaurant level operating profit as a percentage of restaurant revenue was 12.2%, an increase of approximately 90 basis points compared to the fourth quarter of 2022. The improvement was driven by cost-saving initiatives and cost of goods and other operating expenses, menu price increases and reduced discounting. Additionally, the inflation environment continues to improve. The rate of inflation across all major cost categories, including commodities, wages and operating expenses, was in line with or reduced from levels experienced during the third quarter. General and administrative costs were approximately $22.7 million versus the prior year of $20.2 million. The increase is led by approximately $1.7 million due to a 13-week quarter this year versus a 12-week quarter last year and an increase in incentive compensation expense due to the company’s improved performance in 2023. Selling expenses were approximately $12.1 million, a decrease versus the prior year of approximately $2.1 million, led by a strategic reduction in media spending on social and local channels. Adjusted EBITDA was approximately $10.6 million compared to approximately $8.4 million in the fourth quarter of 2022. For the full 53-week fiscal year, adjusted EBITDA was $68.9 million and approximately $66 million on a 52-week basis. As we have previously discussed, we are taking actions to strengthen our balance sheet and in combination with gains in adjusted EBITDA, we’ll look to use that improved credit profile to refinance our debt with more favorable terms over time. As a reminder, our term loan matures in 2027. So this is an opportunistic effort. While we are in the very early stages of this process, we have been pleased with the initial engagement from potential lenders and look to recent refinancings from others in the industry as markers for what may be possible. Our sale-leaseback transactions are in support of this ever. Following our 2 successful transactions in 2023, we marketed a third tranche of owned properties, received multiple bids from investors and have been working through diligence items with the winning bidder. I am pleased to share the diligence period is coming to a close, and we expect to complete this transaction in the first quarter. We expect the final transaction will include from 8 to 11 properties and generate gross proceeds of $20 million to $26 million with net proceeds used to repay debt. We ended the fourth quarter with approximately $23.6 million of cash and cash equivalents, $7.9 million of restricted cash and $25 million available borrowing capacity under our revolving line of credit. At quarter end, our outstanding principal balance under our credit agreement was $189.1 million, unchanged from the end of the third quarter and letters of credit outstanding were $7.7 million. As a reminder, the 53rd week adds an additional payroll cycle to the fourth quarter. This has a short-term negative impact on our cash position at the end of 2023 that reverts as we move through 2024. Turning now our guidance for 2024 is as follows: total revenue of $1.25 billion to $1.275 billion, including comparable restaurant revenue of a low single-digit percentage decline. Restaurant level operating profit of 12.5% to 13.5%, inclusive of investments in the guest experience and rent expenses related to the sale-leaseback transactions, adjusted EBITDA of $60 million to $70 million, and capital expenditures of $25 million to $35 million. The $65 million midpoint of our adjusted EBITDA range represents a modest increase year-over-year when adjusting for the benefit of the 53rd week in 2023 and the additional rent we will incur in 2024 due to the sale-leaseback transactions and compound annual growth of approximately 12% relative to 2022, the starting point of the North Star Plan. As added color for our 2024 financial guidance, we expect the following factors to influence our 2024 results. We will revert back to a 52-week fiscal year in 2024 as compared to 53 weeks in 2023. We expect this will result in an approximate $25 million reduction in restaurant sales and $3 million reduction in adjusted EBITDA as compared to 2023. The sale-leaseback transactions we completed in 2023 and the third tranche we expect to close during this first quarter will result in incremental rent expense of approximately $4 million in 2024 and a reduction of annualized interest of approximately $5 million to $6 million, driven by debt reduction. We anticipate inflation will return to more normalized levels with inflation across our entire cost basket, including commodities, wages and operating expenses in a range of 3% to 4%. We expect total selling and general and administrative expenses to be relatively unchanged as compared to 2023. As G.J. mentioned earlier, this includes an increase of approximately $3 million in selling to support our marketing efforts. We expect an offsetting reduction in G&A expenses. We have included in our guidance the impact of adverse weather to start the year. Due to this impact, along with the lap of the strong results we had in the first quarter of 2023, we expect results will be particularly challenged in the first quarter of 2024. Our confidence in the balance of the year is driven by the significant investments we made in 2023 to enhance the guest experience and the ongoing improvements in guest satisfaction in response to those investments. Our anticipated return on the investments we expect to continue to make in 2024 and levers we generally control, including cost savings measures and menu price increases. In summary, while we’ve made significant progress across all points of our North Star Plan, we are still at the start of year 2 of our multiyear comeback strategy. We remain on track to achieve our targets and are building this brand to be successful over the long-term. With that, I will turn the call back over to G.J.
G.J. Hart: Thank you, Todd. The comeback journey of Red Robin in building a long-term sustainable and growing business takes some time. We have used the analogy of a baseball game to measure our progress. I believe that we were in the second inning of a 9-inning game. This assessment reflects the fantastic foundational progress we made during 2023 at completion of the first inning, and the remaining 8 innings as the great opportunity we see ahead. Through our operations execution focus, increased marketing communication, the launch of our new loyalty program and continued cost savings, we look forward to demonstrating further step change progress in 2024 as we bring back guests back into our restaurants for moments of connection over craveable food that only Red Robin can provide. With that, we are now happy to open and take questions. Operator?
Operator: Thank you. [Operator Instructions] The first question comes from the line of Alex Slagle with Jefferies. Please go ahead.
Alex Slagle: Alright. Hey, guys. How are you doing?
G.J. Hart: Doing well. How are you doing?
Alex Slagle: Doing well. So I’m just trying to think about some of the comments you were making towards the end in 2024, it’s going to be year two on this path. And I guess, initially, we were sort of thinking a 3-year path the doubling EBITDA margin. I mean it’s hard to expect a linear progression towards that target? Obviously, ‘24 seems like an important year for customers to come in and start experiencing the improved food and experience for the first time. So it’s going to take a while to see that translate into traffic gains and flow-through. And not like you’re going to sort of make cuts that reverse the, I guess, experience improvements you’ve made, but does this outlook for ‘24 suggests we should think more like a 4-year plan versus a 3-year plan? Or has the trajectory changed in your mind at all? I mean there’s been a lot of external dynamics as well, but just thoughts on that would be helpful.
Todd Wilson: Hey, Alex, this is Todd. I’ll start out of – to one of your comments. We’re really pleased with the improvements in the performance and the feedback from our guests. So we feel like those are the right investments. We’re seeing the feedback from guests confirm that. So we feel really comfortable with those investments. To your comments on traffic, I think we would agree. We don’t expect a linear line. We know that, that builds over time. And part of – we’ve talked about this in the past, but part of how we’re thinking about the markers of how do we know we’re on the right track. We’ve said, hey, the first marker was improved guest satisfaction, and we’ve seen that. Now what we’re looking for really is sequential improvements in traffic, especially as we get into the second half of the year. G.J. referenced that in his prepared remarks, but especially with the investments that we’ve made: one, resonating with guests; two, getting the marketing plus up to really get that message out there; and then three, our loyalty program kicking in, in the second half of the year. We are looking for that just sequential improvement. Q2 a little better than Q1, Q3 better than Q2 and so on. And so that’s how we’re thinking about it. I don’t know that I’d tell you, we put a 2, 3, 4, 5-year time line on it. It’s really continuing to build the brand for the long-term. And we know that one step at a time gets us ultimately to where we want to be at the end of the journey.
G.J. Hart: Yes. And I would just say, Alex, to Todd’s last comment, to try to build this brand, this iconic brand back to a sustainable business, I think we’re doing all the right pieces to make that happen. And so I don’t think I would say that it’s necessarily a longer period of time. It just – it does take some time. It’s just not going to happen overnight. But when I look at the progress our team members have made in 2023, pretty amazing. And so while we referenced kind of the second, third inning in a baseball game, which I do – the point there is that there’s just so much upside for us as we get ourselves totally straightened out from some of the decisions of the past.
Alex Slagle: That’s helpful. And I mean I guess as you look at the performance, you look at sort of your top quartile or bottom quartile stores, and I mean maybe even just anecdotally, but if you look at some of the key metrics, the comps, the traffic, the customer satisfaction scores, which I think you pointed to and tenure of management and things like that, how do the metrics compare a year ago? Can you sort of point to some things that tell you about the progress?
Todd Wilson: Yes, Alex, when we – we’ve talked about the quartiles and we look at that routinely. One of the things when we look back at last year, there was progress in same-store sales across all four quartiles, right? All four quartiles posted positive same-store sales as groups. And so that was encouraging to see if not only – it’s easy sometimes to focus on the fourth quartile, but not only were we able to improve those restaurants, but our top performers, which are fantastic financial restaurants, those were able to increase their same-store sales as well. And so the sales performance but also the restaurant profitability, again, that top quartile, increased sales, increased profitability. Part of what we saw, we found this interesting. The fourth quartile increased sales, but we had to spend some money to do that. And that’s not surprising to us, frankly. We knew that would be the case because that we knew they weren’t staffed properly. We knew that, in many cases, the food was not executed to our standards. And so I think I’d say it’s progressing as we would expect. And the encouraging piece to us is as we make the investments, yes, we know there’s investments, but we start to see it pay off in sales even in those most challenged restaurants. And so that’s what gives us confidence going forward.
Alex Slagle: Okay. And just one quick follow-up on, with all the menu work and the new entrees and apps and beverages, seasonal stuff, I guess I would have thought those would be more accretive to the check, and you would sort of see that, that mix impact start to turn a little bit more positive? And just maybe any thoughts on why that mix is still negative or color on sort of level of trial with new items, anything that surprises you or that you want to share?
Todd Wilson: Yes. The – it’s just still Todd here, Alex. But the texture I would share there is we have had really nice trial in a lot of our new appetizers as well as some of the new entrees. We added a ribs item at a more premium price point, a shrimp item at a more premium price point. And we have seen really good trial and mix overall in those items. The offsetting factors, it’s interesting to watch the consumer behavior on this of as we have sold more appetizers, we have seen that somewhat offset by reductions in dessert mix. And so you see people just managing their overall check, which is not surprising to us there. And that’s been happening for the past several quarters. So, that’s the dynamic you see in mix. And as we do see some guests gravitating to the more premium-priced option, part of what you have seen through all of 2023 is some guests gravitating more to our Tavern line up or more value price burgers. We think that actually positions us really well. If there is a value, we see a lot of what our competitors are doing with value promotions. And so we actually really like the barbell strategy we have been employing that, hey, if you want a more premium option, we have those options for you. But also if you are looking for a more value option, we have those options for you as well. So, we think it actually positions us really well going into 2024.
G.J. Hart: The last piece of that, Alex, is that I will just remind you that all of those menu items weren’t put in place until the second week of October. So, it hasn’t been very long at all. And if you think about frequency of the brand, there is just a lot of folks that haven’t had the opportunity yet because they haven’t been in. So, we are still feeling very hopeful and positive about where we position the brand, and as Todd pointed out, the whole barbell menu strategy.
Alex Slagle: Good point. Thanks. That’s helpful.
Todd Wilson: Thanks Alex.
Operator: Thank you. The next question comes from the line of Todd Brooks with The Benchmark Company. Please go ahead.
Todd Brooks: Hi. Good evening guys. Thanks for taking my questions.
G.J. Hart: Hey Todd.
Todd Brooks: First, I would like to lead off, we have talked in the past with some of the headwinds as far as not lapping the $10 Burger Meal Deal promotion and exiting the virtual brands that you created a headwind that you have been fighting against. So, it’s probably been masking some internal evidence of traffic benefits from all the work that you did over fiscal year ‘23. I know we talked about some of the customer sentiment scores, but are there other examples you can point to that, that give you real confidence that when the customer finally finds a visit to Red Robin and discovers the better service, better environment, better food experience that you are seeing anything from a frequency of visit standpoint or intend to repeat, or anything else you can point to that kind of bolsters the case that the improvements are resonating?
Todd Wilson: Hey Todd, Todd here again. Yes, a few things come to mind there. One of the pieces that our marketing team has done a great job of this, we were able to track our web traffic pretty well. And this is really about – more about new users. But over the past quarter, through the fourth quarter, especially on the heels of the menu rollout that G.J. just mentioned in October, the number of new guests coming to our website has increased substantially. And so to us, that’s a very encouraging sign of bringing new users back to Red Robin. A lot of our marketing has been focused in new channels. And so that’s one of the markers we have been looking at in terms of data points that tells us we are on the right track beyond to your point, the customer satisfaction.
G.J. Hart: Yes. And I would just add, Todd, that in addition, what we are seeing is on the sentiment, the scores are actually even higher from new guests coming into the restaurants than what they have been in the past. So, that’s pretty encouraging that we are obviously striking a cord and we have seen them, the repeat visits increased as well.
Todd Brooks: Excellent. Second question, you talked about the incremental $3 million in selling expenses to really get out there and message the work that you have done on the brand over the course of ‘23. Is there a place knowing that the focus has been repositioned around local store marketing, digital platform marketing? Is there a place at all, especially in denser markets for any more of maybe a mass channel overlay that maybe gets that message out in a way that you hit a broader swath of people and really highlight the improvement in the brand and drive some traffic that way?
Todd Wilson: Yes. Todd, we are – I think we are thinking very much along similar channels, part of the marketing push. The first stages have just kicked off, and it will really ramp up in Q2. But one of the pieces to the marketing plan is really a – going on TV, we are going to test that in six of our core markets to really very much to your point, get that message out. It’s still targeted, right. We are targeting certain channels, certain times of day, certain events, but it’s much more of a mass media type of approach that we think, obviously, there will be other levers or layers as well. But we think going on TV really does get the word out broadly. And so part of our approach in that is to go to those six markets, measure performance, and that will then inform how we approach the second half of the year. But it’s very much along with the lines of what you are talking about there, really pushing to get the word out and get people to come back in to experience what we know by all the data is going to be a great experience.
Todd Brooks: Okay. Great. And I have one more and then I will hop back in the queue. If you look at where the Street kind of went to for ‘24 restaurant level margins, we had the improvement north of 14%. My sense is we may have gotten a little bit over our tips relative to the reality of what it takes to improve and inflect margin. But is there anything incremental? I mean the commodity inflation outlook sounded good, I know you have put a lot of labor investment back into the model. Is there anything in ‘24 that’s kind of layered into that guidance that you provided, that 12.5% to 13.5% restaurant level margin? Thanks.
Todd Wilson: I think we laid out the big pieces, and I think you just mentioned many of them. So, I think we laid out the big pieces. I think the piece that relative to the information that you are or others had out there on us, and I think the piece that we layered in that’s perhaps incremental to that is really just the impact of what we saw to start the year. We were certainly impacted by the weather. We have seen those comments from others in the industry, certainly impacted by the weather to start the year. Quite frankly, when we look back at 2023, we had a great first quarter of 2023. We were up 8.6% comparable restaurant sales last year. And quite frankly, the heaviest hurdles January was the biggest hurdle, February was the second biggest hurdle. And then the hurdle, so to speak, isn’t quite so severe in the rest of the quarter and the rest of the year. But I think when you put those really big hurdles from Q1 or from January and February on top of then the weather events of this year, I think that’s the piece that we are reacting to a little bit real time and that my sense is that the Street numbers probably didn’t have that factor incorporated where we did out of that factor in.
Todd Brooks: Okay. Do you want to speak to, Todd, I don’t know in this forum, if you either want to talk to quarter-to-date or knowing that you still have – this is a 16-week for you guys, maybe frame up the expectation for the full quarter, so that we are not trying to guess how much you can chase back against some easier comparisons as Q1 progresses?
Todd Wilson: Yes. It’s a fair question, Todd. And I think as we think about it, I go right where you went off. We do have, right. We are somewhat unique and we have a 16-week first quarter that really we are only halfway through, meaning we still got a really long way to go. I think the – obviously, weeks and months and even quarters can sometimes be volatile. So, I don’t know that we are ready to give you a number for Q1. But I think the way that we are thinking about it is part of the progression that we have seen through the first quarter. When we look at the January results and then the improvement as we get into February, we have seen basically a 600 basis point improvement from January to February. Now, those are still – January was still a decline in same-store sales as was February. But seeing that sequential improvement gives us confidence that it is a year-over-year lap that’s driving our numbers so far this year and seeing them improve gives us confidence in the balance of the quarter. So, I don’t know that we are ready to put out a number yet on Q1, but it is one that, obviously, it’s been a headwind to start the year, but we are seeing the sequential improvement in the right direction.
Todd Brooks: Okay, perfect. Thanks, Todd.
Operator: Thank you. Next question comes from the line of Andrew Wolf with CL King. Please go ahead.
Andrew Wolf: Thank you. Good afternoon. I kind of wanted to piggyback on Todd’s question on the comps kind of the cadence, but not in the quarter. I mean, I think you wouldn’t have called it out as particularly challenging and not alone, if it wasn’t going to be well below – somewhat to well below trend, well below guidance. So I guess what I want to get to is the compares get a lot easier in the second half. And obviously, the first quarter is going to be what it is. But I am certainly – I am going to model it below meaningfully below the guidance you put in have looked down low single-digits. So could you give – I mean, are you guys – is it reasonable to expect your comps to at least flatten out, if not turn positive in the second half when you start to hit the easier comparisons? Is that sort of how you are viewing the year? Like I know the first quarter is not in the books yet, but certainly the first 2 months – first two 4-week periods put in a tough spot?
Todd Wilson: Yes, Andy, you’re spot on. We do expect with what we’ve seen so far in the first quarter that I just referenced our February period better than the January period. We are looking for that to continue. That is both true for same-store sales as well as the traffic side of things. I referenced that in the prepared remarks that especially on the traffic side, the marker is going to be each quarter better than the last. So you’re thinking about that the right way, and we do see a track that gets us positive as we move through the year.
Andrew Wolf: And kind of related to what I’m asking about, when is your marketing – incremental marketing going to really start to hit the mediums you’re going to use to use...
Todd Wilson: As we – I think we mentioned it, it will start in March as we begin that and it really goes into the second quarter really full stop.
Andrew Wolf: Alright. And then a housekeeping I think you mentioned you had an extra payroll cycle, we shape your cash. Was that a meaningful number? Did it improve your liquidity position from year end?
Todd Wilson: Andy, no, it was actually a headwind to our liquidity position, which is part of why I called it out. One pay for us is $17 million or $18 million. Now admittedly, we have an extra week of revenue to help offset that. But it was definitely a headwind to our liquidity. It’s just a point in time headwind, though, right. It quickly balances out. But just because we drew the line of the fiscal year end, a week later, we ended up carrying effectively 7 payroll cycles in the quarter rather than a typical 6.
Andrew Wolf: That’s what I was asking. So your liquidity position is somewhere $17 million plus or minus, better than the end of the year.
Todd Wilson: Exactly. Yes, it is unusually depressed versus what we feel like it should have been, so to speak, if we were on a net normal 52-week calendar.
Andrew Wolf: Okay. And we’ll look at the cash flow statement, but sort of backing into that, there must be some other things in there either in working capital or that seemed to have hit the cash from operations that might not repeat?
Todd Wilson: That’s correct. Yes, that was the big headwind that I’d call out on cash. And again, that’s just a timing aspect. But we can certainly talk through the cash flow statement as you are able to digest it.
Andrew Wolf: Okay. Thank you. That’s it from me.
Todd Wilson: Thank you.
Operator: Thank you. Ladies and gentlemen, we have reached the end of question-and-answer session. I would now like to turn the floor over to G.J. Hart for closing comments.
G.J. Hart: Alright. Well, thank you all for joining us today. We look forward to our next report. And again, we are excited about this come back and making it come to reality. So take care. Thank you. We’ll talk soon.
Operator: Thank you. This concludes today’s teleconference. You may disconnect your lines at this time. Thank you for your participation.
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