Marriott sees consumers delaying hotel bookings, CEO says

Published 03/06/2025, 14:10
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Investing.com -- Marriott International (NASDAQ:MAR) Inc.’s CEO, Tony Capuano, has recently noted that consumers continue to show interest in travel, but are delaying their hotel bookings.

Both leisure and business travelers are now securing hotel rooms less than 21 days prior to their trips, Capuano noted in a Tuesday interview with Bloomberg Television.

Capuano expressed satisfaction with the growth Marriott is experiencing, but also acknowledged the uncertainty that comes with these changing consumer behaviors. "That consumer, because of all this uncertainty, is sort of standing on the edge of the pool saying, ’Should I book? Should I wait?’ Thankfully so far they’ve been booking," Capuano stated.

He also highlighted that lower-income consumers, much like their higher-income counterparts, are prioritizing travel experiences. However, these consumers approach their travel plans with a focus on value. "What we hear from that lower-income consumer, they absolutely — just like the higher-income consumer — are prioritizing travel and experience, but they need to do it through a value lens," Capuano said.

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