SAN JOSE, Calif. - In a move aimed at enhancing enterprise collaboration, Zoom Video Communications (NASDAQ:ZM) and Avaya have announced a strategic partnership today. As part of the agreement, Avaya has chosen Zoom Workplace, Zoom's AI-powered collaboration platform, to integrate with its Communication & Collaboration Suite.
This integration is set to provide a seamless management experience for communications environments and workflows.
Avaya's customer base, which includes some of the largest enterprise customers in the industry, will now have access to an enhanced collaboration experience through the integrated Zoom Workplace solution. Avaya will also offer this solution, promising innovation without disrupting existing systems.
The partnership allows Avaya customers to derive additional value from their investments in Avaya's private cloud and premise-based solutions, while also utilizing Zoom’s interface for their collaboration needs. "Today's enterprises are seeking to benefit from the latest AI-powered innovations to help differentiate, accelerate, and grow, all while integrating new levels of performance with minimal disruption to existing core systems," said Alan Masarek, CEO of Avaya.
Zoom's founder and CEO, Eric S. Yuan, emphasized the importance of delivering an exceptional user experience, which remains a core commitment as the company expands its product offerings and integrates generative AI throughout its platform.
The joint solution by Zoom and Avaya will offer interoperability between platforms and devices, allowing users to work within Zoom Workplace while maintaining their existing Avaya infrastructure. Additionally, customers will have access to Zoom AI Companion, Zoom Team Chat, Zoom Scheduler, Zoom Whiteboard, and more.
The new collaboration experience, including device interoperability, is expected to be available to Avaya customers globally in the upcoming months, with more details to be shared later this spring.
This partnership is based on a press release statement.
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