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Investing.com - JMP Securities maintained its Market Outperform rating and $17.00 price target on Sprinklr Inc (NYSE:CXM), a profitable company with a 71% gross margin, following the company’s announcement of an executive departure.
The customer experience management software provider disclosed on June 24 that Chief Commercial Officer Scott Harvey will leave the company on July 7, just three weeks before the end of the quarter.
Despite the timing of Harvey’s departure, which JMP characterized as "not ideal," Sprinklr reaffirmed both its fiscal second-quarter and full-year 2026 financial guidance, helping to alleviate some investor concerns about potential business disruption. The company’s strong financial position is evident in its "GREAT" health score, with liquid assets exceeding short-term obligations and steady revenue growth of 6.75% over the last twelve months.
The stock has underperformed major indices year-to-date, declining 2% while the Russell 3000 index has gained 4% and the S&P 500 has risen 5% during the same period.
JMP’s $17.00 price target suggests significant upside potential from current trading levels for the social media management platform provider. According to InvestingPro analysis, the stock appears undervalued at its current P/E ratio of 19.4x, with 10 analysts recently revising their earnings estimates upward. Subscribers can access 8 additional exclusive ProTips and comprehensive financial metrics for deeper analysis.
In other recent news, Sprinklr Inc. reported fiscal first-quarter 2026 results that surpassed expectations, with non-GAAP earnings per share reaching $0.12, well above the consensus estimate of $0.05. The company’s revenue for the quarter was $205.5 million, exceeding the forecast of $201.8 million, marking a 5% year-over-year increase. In response to these results, DA Davidson analysts raised their price target for Sprinklr to $9 from $8, although they maintained a Neutral rating on the stock. Similarly, Citizens JMP analysts reaffirmed their Market Outperform rating, setting a price target of $17.00.
Stifel analysts maintained a Hold rating with a $10.00 price target, noting Sprinklr’s profitability gains and improvements in operating margin. The company is focusing on reinvestment in artificial intelligence and go-to-market strategies, as mentioned by CEO Rory Read. Sprinklr also announced the planned departure of Chief Customer Officer Scott Harvey, effective July 2025, but reiterated its fiscal second-quarter and full-year 2026 guidance, indicating no expected impact on its financial outlook.
Additionally, Sprinklr held its annual meeting of stockholders, where key proposals were approved, including the election of directors and executive pay. The company continues to work on initiatives like "Project Bear Hug," aiming to integrate various functions and engage top customers, showing early positive results.
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