Sprinklr, Inc. provides enterprise cloud software products worldwide. The company operates Unified Customer Experience Management platform, a software that enables customer-facing teams to collaborate across internal silos, communicate across digital channels, and leverages AI to deliver customer experiences. Its products include Sprinklr Service, a suite of artificial intelligence (AI) based products and solutions that unifies customer service across voice, digital, and social channels; Sprinklr Social, a suite of AI-powered products and solutions that unifies social media publishing, engagement, and analytics across various channels; Sprinklr Insights, a suite of AI-based products and solutions that delivers consumer intelligence and helps to manage customer feedback; and Sprinklr Marketing, a suite of AI-based products and solutions that unifies content production and content lifecycle management with paid campaigns across various channels. The company also provides professional, implementation, managed, training, and consultancy services. Sprinklr, Inc. was founded in 2009 and is headquartered in New York, New York.
AI-Powered Evolution | Explore Sprinklr's transformation as it leverages AI to dominate the $60 billion customer experience management market, facing both opportunities and challenges |
Strategic Overhaul | Delve into CEO Rory Read's three-phase plan to optimize operations, transition business models, and accelerate growth in a competitive landscape |
Financial Resilience | Discover Sprinklr's robust financial health, with strong growth and cash flow management, despite recent mixed performance and a decelerating growth rate |
Market Valuation | Learn why analysts set price targets ranging from $9 to $17, reflecting diverse views on Sprinklr's potential amid its pivotal transition and AI-driven future |
Metrics to compare | CXM | Sector Sector - Average of metrics from a broad group of related Technology sector companies | Relationship RelationshipCXMPeersSector | |
---|---|---|---|---|
P/E Ratio | 21.4x | −17.2x | 11.8x | |
PEG Ratio | 0.23 | −1.34 | 0.01 | |
Price/Book | 3.7x | 2.5x | 2.4x | |
Price / LTM Sales | 2.9x | 2.9x | 2.2x | |
Upside (Analyst Target) | 12.4% | 20.3% | 19.9% | |
Fair Value Upside | Unlock | 17.8% | 5.4% | Unlock |