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SANTA CLARA, Calif. - Agora (NASDAQ:API), a $348 million market cap technology company with $133.5 million in trailing twelve-month revenue, announced a partnership with WIZ.AI to develop enterprise-grade AI agent solutions offering multilingual support and contextual understanding for customer service operations. According to InvestingPro data, the company maintains a healthy gross margin of 65.8%, positioning it well in the competitive tech sector.
The collaboration combines WIZ.AI’s expertise in enterprise AI agents with Agora’s real-time communication infrastructure and conversational AI capabilities. WIZ.AI brings over six years of experience developing localized voice AI solutions across Southeast Asia for banking, insurance, and telecom sectors. With a strong current ratio of 3.51, Agora demonstrates solid financial flexibility to support this strategic initiative.
According to the press release statement, the partnership will integrate Agora’s technology with WIZ.AI’s tools to provide inbound customer service through AI agents with local language support, AI-driven outbound communication campaigns, quality assurance analytics, and virtual training capabilities.
"Agora’s ultra-low latency infrastructure and optimizations for AI conversation flow are the perfect match for our advanced AI agents," said Jennifer Zhang, President and Co-founder of WIZ.AI.
The joint solution aims to enable AI agents that can handle customer interactions through both voice and video channels, with features including real-time monitoring, agent performance scoring, and conversational quality control.
Agora’s Conversational AI Engine allows developers to build voice agents using various large language models (LLMs), designed to function even in challenging network conditions and noisy environments.
Based in Santa Clara, California, Agora provides real-time engagement APIs to over 1,700 organizations globally, while Singapore-headquartered WIZ.AI specializes in voice AI solutions for enterprise customer engagement throughout Asia. InvestingPro analysis suggests Agora is currently undervalued, with analysts setting price targets significantly above current levels. For deeper insights into Agora’s valuation and growth potential, including exclusive ProTips and comprehensive financial analysis, check out the full Pro Research Report, available to InvestingPro subscribers.
In other recent news, Agora, Inc. reported a 12% year-over-year increase in total revenues for the first quarter of 2025, reaching $33.3 million. The company achieved a GAAP net profit of $400,000, marking its second consecutive quarter of profitability. Agora’s core revenues saw a significant growth of 17.7%, driven by advancements in conversational AI. The firm maintains a strong cash position with $388 million in cash and equivalents. Agora has set its revenue guidance for the second quarter of 2025 between $33 million and $35 million, indicating a projected year-over-year growth of 6.8% to 13.3%. The company anticipates continued profitability throughout the year, bolstered by innovations and expansion in sectors such as education and IoT. Analyst discussions highlighted a stable demand trend in the U.S. and global markets, with a particular focus on live video-based shopping and entertainment applications. The competitive landscape in China remains challenging, but Agora’s strategic investments in conversational AI are expected to enhance its market position.
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