Agilysys unveils intelligent guest profiles system at HITEC 2025

ALPHARETTA, Ga. - Agilysys, Inc. (NASDAQ:AGYS), a $3.04 billion hospitality technology company showing robust revenue growth of 16% over the last twelve months, announced a new Intelligent Guest Profiles system at HITEC 2025 on Wednesday, introducing technology that synchronizes guest data across hospitality applications. According to InvestingPro data, the company maintains good financial health with moderate debt levels, positioning it well for continued innovation.

The system, powered by the company’s guestsense.ai technology, provides a unified guest data search interface across Agilysys hospitality solutions including property management systems and ancillary revenue systems for spa, golf, dining, and activities.

Unlike traditional profile systems that typically share basic information like name and contact details, the new technology aggregates and shares real-time behavioral, transactional, and preference data across applications. The system tracks spending patterns, recency, frequency, and monetary value metrics to help assess guest lifetime value.

"Intelligent Guest Profiles represent a quantum leap forward in how guest data is collected, shared and used," said Rohith Kori, Senior Vice President of Corporate and Product Strategy for Agilysys, according to the press release.

The technology aims to help hospitality businesses deliver more personalized service by providing staff with contextual guest information that prioritizes search results based on characteristics such as in-house status or upcoming reservations rather than simple alphabetical sorting.

Agilysys states the system can help hotels improve upselling opportunities, enhance staff efficiency, and create more personalized guest experiences across all touchpoints.

The company is demonstrating the new technology at HITEC 2025, which runs from June 17-19, and presenting a session titled "How Intelligent Guest Profiles Make Hospitality Moments Matter: The Guest Perspective" on Wednesday. While the stock currently trades above its InvestingPro Fair Value, analysts remain optimistic, with 2 analysts recently revising earnings estimates upward. Discover more insights and 11 additional ProTips about AGYS with an InvestingPro subscription, including detailed analysis in the comprehensive Pro Research Report.

In other recent news, Agilysys Inc. reported impressive fourth-quarter earnings for fiscal year 2025, surpassing analyst expectations with earnings per share of $0.54, significantly higher than the forecasted $0.35. The company’s revenue reached $74.3 million, exceeding projections of $71.58 million. Subscription revenue was a key driver, growing by 42.7% year-over-year. For fiscal year 2026, Agilysys projects revenue between $308 million and $312 million, with subscription revenue expected to grow by 25%.

In addition, Cantor Fitzgerald initiated coverage on Agilysys with an Overweight rating, setting a price target of $125, citing the company’s strong positioning in the hospitality market. Analysts at Needham also raised their price target for Agilysys to $105 from $100, maintaining a Buy rating. This revision followed robust fourth-quarter results, driven by a notable increase in subscription growth and professional services revenue.

Agilysys’s strategic initiatives, including a potential contract with Marriott, are anticipated to drive significant growth in the coming years. The company has also announced that Boyd Gaming will implement Agilysys’s point-of-sale system across 28 properties, further reinforcing confidence in its growth trajectory. These developments highlight Agilysys’s strong market position and potential for continued expansion.

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