Amdocs partners with Google Cloud to automate 5G networks

SUNNYVALE, Calif. - Amdocs (NASDAQ: NASDAQ:DOX), a prominent software and services provider to communication and media companies with nearly $4.9 billion in annual revenue and strong financial health according to InvestingPro analysis, in collaboration with Google (NASDAQ:GOOGL) Cloud, has announced the introduction of a new solution designed to streamline 5G network operations. The Network AIOps solution aims to automate complex network tasks, improve service reliability, and enhance customer experience using artificial intelligence (AI) capabilities from Google Cloud.

The solution leverages Google Cloud’s Vertex (NASDAQ:VRTX) AI and BigQuery to provide AI-driven insights for predictive analytics and root-cause analysis, which will support communications service providers (CSPs) in proactively managing their networks. This initiative comes as CSPs are increasingly seeking to reduce operational costs and improve network resilience while delivering high-quality customer experiences. Amdocs’ stable financial profile, marked by 13 consecutive years of dividend increases and relatively low price volatility according to InvestingPro data, positions it well to support such innovative initiatives.

Anthony Goonetilleke, group president of technology and head of strategy at Amdocs, emphasized the importance of intelligent automation in addressing the complexities of modern 5G networks. He stated that the Amdocs Network AIOps solution empowers CSPs to transform their networks, cut operational costs, and deliver exceptional customer experiences.

The Network AIOps solution is built upon Google Cloud’s AI infrastructure, which includes tools like Cloud Storage, Dataflow, Dataproc, and Gemini models, in addition to BigQuery and Vertex AI. Its features include automated workflows for tasks such as network configuration and incident remediation, which minimizes human error and frees up resources. The solution also offers closed-loop automation, learning from data and actions to enhance accuracy and efficiency over time.

Predictive maintenance is another key aspect of the solution, utilizing machine learning to anticipate network failures and reduce downtime, thus bolstering network resiliency and cutting operational expenses.

Angelo Libertucci, global industry lead for Telecommunications at Google Cloud, highlighted the benefits of combining Google Cloud’s AI and data solutions with Amdocs’ telecom expertise. He expressed confidence that this solution will accelerate the adoption of AI-powered automation and help CSPs deliver superior customer experiences.

The announcement is based on a press release statement and reflects the ongoing efforts by Amdocs and Google Cloud to optimize telecommunication networks through advanced technology solutions. Operating with moderate debt levels and maintaining consistent profitability, Amdocs appears undervalued according to InvestingPro’s Fair Value analysis. Discover detailed insights and 8 additional exclusive ProTips about Amdocs in the comprehensive Pro Research Report, available on InvestingPro.

In other recent news, Amdocs reported its first-quarter 2024 earnings, surpassing Wall Street expectations with an earnings per share (EPS) of $1.66, slightly above the forecasted $1.64. The company recorded a revenue of $1.11 billion, aligning with projections. Amdocs also launched its AI Factory, aimed at empowering service providers to monetize generative AI technologies, with strategic partnerships with NVIDIA (NASDAQ:NVDA) and Dell (NYSE:DELL) enhancing the offering. Additionally, Amdocs has been recognized by independent analyst firms as a leader in telecom software and services, particularly in monetization platforms and revenue management. Analysys Mason, GlobalData, and Omdia are among the firms acknowledging Amdocs’ market leadership. In terms of industry recognition, Amdocs was ranked as the global leader in service design and orchestration product revenue for the seventh consecutive year by Analysys Mason. Furthermore, Amdocs’ managed services revenue increased by 0.9% year-over-year, maintaining a high renewal rate for managed services contracts. These developments underscore Amdocs’ continued growth and leadership in the telecom sector.

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