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REDWOOD CITY, Calif. - Enterprise AI application software company C3 AI (NYSE:AI), currently valued at $2.2 billion and maintaining a strong liquidity position with a current ratio of 7.65, announced on Tuesday the launch of C3 AI Agentic Process Automation, a new product designed to automate business and operational workflows using AI agents. According to InvestingPro data, the company holds more cash than debt on its balance sheet, positioning it well for continued product development.
The new platform aims to transform traditional robotic process automation (RPA) by incorporating AI reasoning capabilities alongside predetermined steps and controls. According to the company, the system can handle various business processes including order-to-cash, customer service, invoice processing, and operational tasks such as equipment troubleshooting and inventory management.
C3 AI’s product features a no-code interface that allows users to create and deploy AI processes using natural language commands.
"C3 AI Agentic Process Automation is a breakthrough that will mark a decisive shift in the very nature of work," said Stephen Ehikian, CEO of C3 AI, in a press release statement. He added that the software enables customers to handle business processes from start to finish while improving efficiency.
The company stated that each AI agent in the system operates with specific objectives, constraints, and instructions, using available data and tools to complete tasks. Workflows can be triggered on demand, by events, or on schedules, with all actions being transparent and auditable.
Nikhil Krishnan, Chief Technology Officer for Data Science at C3 AI, described traditional RPA systems as "brittle" due to their reliance on rigid instructions, contrasting this with their new product’s approach of combining deterministic workflow steps with AI reasoning capabilities.
The product is now available as part of C3 AI’s enterprise software portfolio, which includes the C3 Agentic AI Platform and industry-specific SaaS applications.
In other recent news, C3 AI reported a larger-than-expected loss for its fiscal first quarter of 2025, with earnings per share at -$0.37, missing analysts’ forecasts of -$0.20. The company’s revenue also fell short, coming in at $70.3 million against the anticipated $94.5 million. UBS and Canaccord Genuity have both lowered their price targets for C3 AI to $16, citing concerns about the company’s growth trajectory. UBS noted a significant fiscal year 2026 revenue outlook decline of approximately 24% year-over-year at the midpoint, which was below investor expectations. KeyBanc also slashed its price target to $10, maintaining an Underweight rating, following C3 AI’s first-quarter results. The company attributed its performance to a sales reorganization and health issues affecting CEO Tom Siebel. Additionally, C3 AI has formed a strategic partnership with SMX to deliver secure AI solutions, combining their platforms to meet stringent security standards. These developments reflect a challenging period for C3 AI as it navigates financial and leadership hurdles.
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