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LONDON - Capita plc has released a segmental restatement of its H1 2024 financial performance, reflecting the company’s revised operating segment structure as reported in its 2024 Full Year Results.
The restatement divides Capita Experience into three subdivisions: Contact Centre, Pension Solutions, and Regulated Services. According to the released figures, Capita reported adjusted revenue of £1,198.6 million and adjusted operating profit of £54.5 million for H1 2024, representing an adjusted operating margin of 4.5%.
The Capita Experience segment generated £685.6 million in adjusted revenue with an operating profit of £47.4 million, while Capita Public Service contributed £346.2 million in adjusted revenue with £1.1 million in operating profit.
Among the subdivisions of Capita Experience, Regulated Services achieved the highest operating margin at 15.7%, followed by Pension Solutions at 13.2%. The company noted that Regulated Services benefited from £10 million of profit-impacting one-offs during H1 2024.
The group’s adjusted EBITDA for the period stood at £102.4 million, with operating cash flow before business exits at £50.8 million, representing an operating cash conversion rate of 49.6%.
Capita reaffirmed its full-year 2025 financial guidance, projecting broadly flat revenue and operating margin improvement weighted toward the second half of the year. The company continues to expect to be free cash flow positive from the end of 2025.
The restatement reflects the exit of a small business in the second half of 2024, which in H1 2024 had contributed £2.9 million in revenue, recorded an operating loss of £0.3 million, and generated an operating cash inflow of £0.6 million.
Capita is scheduled to announce its H1 2025 results on August 5, 2025, according to the press release statement.
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