CenterPoint enhances storm communication with Convey

DENVER - CenterPoint Energy (NYSE: CNP), a $24.26 billion utility company with annual revenues of $8.94 billion, has expanded its collaboration with Convey, a customer engagement software provider, to enhance pre-weather event notifications and restoration communications for its 7 million customers across Texas, Indiana, Ohio, and Minnesota. The initiative aims to improve customer experience by delivering critical updates during extreme weather events and enhancing year-round engagement. According to InvestingPro data, the company’s stable operations are reflected in its low beta of 0.58, indicating less volatility compared to the broader market.

Convey’s platform will enable CenterPoint Energy to respond with speed, scale, and reliability, offering advanced storm warnings and updates during outages. Maulik Datanwala, CEO of Convey, expressed enthusiasm about the partnership’s potential to modernize the way CenterPoint communicates with its customers and to deliver better outcomes.

CenterPoint Energy, a regulated transmission and distribution utility in Texas, services over 2.8 million homes and businesses. With a remarkable 55-year track record of consistent dividend payments and a current yield of 2.35%, the company has demonstrated long-term financial stability. The partnership with Convey is set to not only enhance messaging capabilities during storms but also to build intelligent customer workflows that improve operational agility and trust between the utility and its communities.

Jason Wells, President and CEO of CenterPoint Energy, emphasized the importance of providing timely, accurate, and relevant information, particularly during disruptive weather events. He underscored the company’s commitment to modernizing its infrastructure and communication methods through technology that enhances service reliability and strengthens community ties.

The strategic relationship between CenterPoint and Convey is seen as a step towards redefining customer communications in the utility sector, driving innovation and setting new standards.

This partnership is based on a press release statement and aims to deliver a more reliable and communicative service experience for CenterPoint’s customers, reflecting the company’s dedication to leveraging technology for improved customer engagement and operational efficiency. With a strong one-year return of 25.12% and a "Fair" financial health rating from InvestingPro, the company shows promising fundamentals. Discover more insights and access the comprehensive Pro Research Report, along with additional ProTips and detailed financial metrics, available exclusively on InvestingPro.

In other recent news, CenterPoint Energy has announced several significant developments. The company reported first-quarter 2025 adjusted earnings per share (EPS) of $0.53, aligning with consensus estimates and confirming its full-year 2025 EPS guidance range of $1.74 to $1.76. CenterPoint Energy has also increased its ten-year capital expenditure program by $1 billion, bringing the total to $48.5 billion, mainly for electric transmission investments in Houston. Additionally, CenterPoint Energy launched an $800 million public stock offering and plans to enter forward sale agreements with major banks, aiming to use proceeds for general corporate purposes.

Analyst firms have responded to these updates with varied ratings. Jefferies raised the stock target to $43, maintaining a Buy rating, while Evercore ISI increased its target to $41 with an Outperform rating. Scotiabank also raised its price target to $40, citing the company’s improved demand outlook and capital expenditure plans. KeyBanc, however, maintained a Sector Weight rating, noting CenterPoint’s strategic growth driven by the Texas market. CenterPoint Energy’s strategic initiatives, including plans to divest Ohio Gas assets, are expected to generate significant proceeds to support its capital plan.

This article was generated with the support of AI and reviewed by an editor. For more information see our T&C.