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SAN DIEGO - Cisco (NASDAQ:CSCO) unveiled new multi-customer management capabilities within its Security Cloud Control platform designed specifically for Managed Service Providers (MSPs), according to a press release statement issued Monday. The tech giant, with a substantial market capitalization of $288 billion and currently trading near its 52-week high of $73.48, continues to strengthen its position as a prominent player in the Communications Equipment industry.
The enhancement allows MSPs to centrally manage security solutions, including Cisco's Hybrid Mesh Firewall with AI Defense and Secure Access services, for multiple clients through a single platform. The company stated the new functionality aims to streamline operations and reduce costs for service providers. According to InvestingPro data, Cisco has been consistently profitable over the last twelve months, generating $56.65 billion in revenue with a healthy gross profit margin of nearly 65%.
Key features include centralized oversight through a single dashboard, streamlined customer onboarding, granular role-based access controls, and simplified license management across multiple customers.
"MSPs are on the front lines, helping businesses navigate the complexities of modern cybersecurity, especially as AI makes threats more sophisticated," said Jeetu Patel, President and Chief Product Officer at Cisco.
The platform supports Cisco's latest firewall offerings, including the Secure Firewall 200 Series for branch locations and the 6100 Series for data centers. According to Cisco, its latest firewall software detected between 99.5% and 100% of threats in recent testing by NetSecOPEN, a non-profit organization that develops standardized testing methods.
Several MSPs provided feedback on the platform's potential impact. "Having a single view will give us the ability to have all of our customers' data in one spot," said Lucas Black, Cisco Security Services Architect at CDW Canada.
The multi-customer management capabilities in Security Cloud Control are expected to be generally available in February 2026, according to the company.
Cisco's announcement comes as cybersecurity providers increasingly focus on helping MSPs efficiently manage security services across multiple client environments amid growing threat complexity.
In other recent news, Cisco has been making significant strides in various sectors. UBS upgraded Cisco from Neutral to Buy, raising the price target to $88.00, driven by anticipated growth in artificial intelligence infrastructure demand and a large-scale campus refresh cycle. Cisco unveiled a new data center switch series incorporating NVIDIA's Spectrum-X Ethernet technology, which will be available by the end of the year. This new N9100 series is part of Cisco's NVIDIA Cloud Partner-compliant architecture for neocloud and sovereign cloud deployments. Additionally, Cisco and Pure Storage announced a new enterprise AI infrastructure solution, integrating key components to facilitate the transition from AI pilot projects to full-scale deployments.
In collaboration with the City of Los Angeles and nonprofit organizations, Cisco launched a free public Wi-Fi network along the Crenshaw Corridor, enhancing connectivity for residents and businesses. Cisco also introduced its Silicon One P200 chip and 8223 routing systems, aiming to challenge Broadcom in the AI networking market. These components are designed for faster data transfers essential for AI training processes. These developments highlight Cisco's ongoing efforts to advance its technology and infrastructure capabilities.
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