DXL enhances customer engagement with Bluecore tech

Published 06/02/2025, 15:11
Updated 06/02/2025, 15:12
DXL enhances customer engagement with Bluecore tech

NEW YORK - Destination XL Group, Inc (NASDAQ: DXLG), a leading specialty retailer of men’s Big + Tall apparel with a market capitalization of $148 million, has announced the expansion of its partnership with retail technology firm Bluecore. This collaboration aims to streamline DXL’s marketing efforts by unifying various technologies into Bluecore’s platform, enhancing personalization and targeting for shoppers. According to InvestingPro data, the company’s stock has seen a challenging period, with a -28.5% return over the past year.

In recent years, retailers have invested in numerous solutions to boost revenue, often leading to increased costs and complexity. As a response to this challenge, DXL has chosen to consolidate its marketing technologies, including customer identification, data management, audience segmentation, and campaign management, into a single platform with Bluecore. This strategic move comes as InvestingPro analysis shows the company maintaining profitability with a healthy gross margin of 47.2%, though analysts anticipate a sales decline in the current year.

The integration with Bluecore will enable DXL to better predict and manage customer behaviors, allowing for more effective marketing strategies and the delivery of personalized campaigns in real-time. DXL, which operates nearly 300 retail and outlet stores across the United States, as well as an e-commerce website and mobile app, intends to use Bluecore’s technology to connect online and offline shopper experiences, aiming to increase customer identification and conversion rates. The company’s solid financial position is evidenced by its current ratio of 1.57, indicating sufficient liquidity to meet short-term obligations.

Jim Reath, Chief Marketing Officer at DXL, highlighted the importance of a unified customer view to support shopping and buying journeys, and praised Bluecore as a strategic partner in enhancing DXL’s digital marketing efforts.

Bluecore’s platform will allow DXL to identify both anonymous and known customers, responding to their behaviors with automated, personalized messaging across multiple touchpoints. The technology leverages a patented approach that combines customer and product data with AI models tailored for retail.

This move follows Bluecore’s recent acquisition of AI Shopping Assistant alby, which is expected to make online interactions more conversational and responsive to customer inquiries.

DXL’s decision to partner with Bluecore reflects a strategic shift towards a customer-centered approach, emphasizing the importance of focusing on customer needs to drive growth. The partnership is poised to help DXL accelerate revenue generation while maintaining margins through optimized communication strategies. For investors seeking deeper insights into DXL’s financial health and growth prospects, InvestingPro offers comprehensive analysis including 8 additional key ProTips and detailed financial metrics through its Pro Research Report, available as part of the subscription.

The information in this article is based on a press release statement.

In other recent news, Destination XL Group’s fiscal health has been a topic of interest. The company’s third quarter of fiscal 2024 saw a decline in comparable sales and reduced consumer traffic, leading to a decrease in net sales to $107.5 million, down from $119.2 million in the same quarter of the previous year. Amid these challenges, DXL has initiated strategic measures such as customer segmentation and e-commerce replatforming to boost performance.

Simultaneously, DA Davidson has adjusted DXL’s price target to $3.00 from $3.50, following a takeover bid from Fund 1 Investments. The bid values DXL at approximately 4.5 times the consensus EBITDA estimates for fiscal year 2025. DA Davidson maintains a Buy rating on the stock, suggesting an 18% upside to the new price target.

These are recent developments for DXL, which also includes a revised full-year sales guidance to around $470 million. The company expects Q4 comparable sales to be in the negative mid-single digits. Despite the headwinds, DXL’s management remains optimistic about potential improvements in consumer sentiment and continues to focus on inventory management and expense control.

This article was generated with the support of AI and reviewed by an editor. For more information see our T&C.

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