Hyperscale Data subsidiary unveils AI customer service agent

Published 06/06/2025, 16:06
Hyperscale Data subsidiary unveils AI customer service agent

NEW YORK - Hyperscale Data, Inc. (NYSE American: GPUS), a diversified holding company with a market capitalization of $37.19 million, today announced the launch of an advanced Artificial Intelligence (AI) customer service agent by its subsidiary askROI, Inc. The AI agent, designed to enhance customer service operations, integrates natural language processing and machine learning to provide real-time, context-aware support. According to InvestingPro data, the company faces significant operational challenges with revenue declining 34% in the last twelve months.

Developed for 24/7 customer engagement, the AI agent aims to improve response times, increase customer satisfaction, and reduce support costs. It features natural language understanding for complex queries and seamless integration with existing customer relationship management (CRM), helpdesk, and analytics platforms.

Darren Magot, President of askROI, stated that the company’s goal is to augment human capabilities with intelligent tools. The AI agent is already in use within askROI and Hyperscale Data’s service systems and is being implemented across their family of companies.

Hyperscale Data, through its subsidiary Sentinum, Inc., operates a data center that mines digital assets and provides hosting services for AI ecosystems and various industries. The company, which InvestingPro analysis shows is operating with a concerning current ratio of 0.28 and significant debt burden, intends to divest its subsidiary Ault Capital Group, Inc. (ACG) by December 31, 2025. Post-divestiture, Hyperscale Data plans to focus on operating data centers for high-performance computing services and may continue Bitcoin mining activities.

On December 23, 2024, Hyperscale Data issued one million shares of Series F Exchangeable Preferred Stock to its common stockholders and holders of Series C Convertible Preferred Stock. The upcoming divestiture will involve exchanging these shares for ACG’s Class A and Class B Common Stock. InvestingPro analysis indicates the company’s overall financial health score is weak at 1.25, with 15 additional key insights available to subscribers.

The company cautions that this press release contains forward-looking statements subject to risks and uncertainties. Hyperscale Data does not commit to updating any forward-looking statements and advises that actual results could vary materially from expectations.

For further information, interested parties are directed to Hyperscale Data’s public filings and press releases under the Investor Relations section of their website or the SEC’s website. The stock has shown significant volatility, with a beta of 4.4 over the past five years, making it crucial for investors to conduct thorough due diligence before making investment decisions.

This article is based on a press release statement from Hyperscale Data, Inc.

In other recent news, Hyperscale Data, Inc. reported significant developments across its subsidiaries. Sentinum, Inc., a subsidiary of Hyperscale Data, revealed it secured approximately 17.4 Bitcoin in May 2025, contributing to a total of around 90 Bitcoin for the year through its mining operations. The company plans to resume Bitcoin mining at its Montana site, with expectations to increase capacity using about 3,200 S19j Pro Antminers. Meanwhile, Hyperscale Data’s subsidiary Bitnile.com has begun accepting Nile Coin as a payment method for virtual in-game currency, following its launch on the Solana Blockchain. Bitnile.com is also set to accept meme coins $PEPE and $TRUMP for similar purposes, enhancing user experience on its gaming platform. Furthermore, Hyperscale Data plans to divest its subsidiary, Ault Capital Group, by December 31, 2025, focusing primarily on data center operations post-divestiture. The company amended the conversion terms of its Series B Convertible Preferred Stock, setting a "Floor Price" of $0.40 per share and a "Maximum Price" of $10.00 per share. This adjustment aligns with a Securities Purchase Agreement with SJC Lending, LLC, involving the sale of up to 50,000 shares for up to $50 million.

This article was generated with the support of AI and reviewed by an editor. For more information see our T&C.

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