ibex appoints Michael Ringman as chief technology officer

WASHINGTON - Customer engagement solutions provider ibex (NASDAQ:IBEX), which has delivered an impressive 95.56% return over the past year according to InvestingPro data, has appointed Michael Ringman as Chief Technology Officer, the company announced Thursday.

Ringman, who brings over 25 years of technology leadership experience from previous roles at TTEC and Telus Digital, will lead ibex’s technology strategy focused on building and deploying AI solutions for clients. His responsibilities will include overseeing global infrastructure and IT security. The appointment comes as ibex maintains strong financial health, with InvestingPro analysis showing healthy profit margins of 30.91% and an attractive PEG ratio of 0.48, suggesting efficient growth potential.

Prior to joining ibex, Ringman spent more than 13 years at TELUS International where he restructured regional IT organizations into a unified shared services model. He also held multiple leadership positions during a nearly 12-year tenure at TeleTech Holdings Inc., including Vice President of Global Technology Infrastructure, where he managed a $40 million budget and led a team of over 80 technology professionals.

"We are at an exciting time in the industry with the intersection of AI and CX. Michael brings an enormous amount of knowledge in both areas and will help accelerate our leadership position in the industry," said Bob Dechant, CEO of ibex, in a press release statement.

Ringman stated that he was drawn to ibex because of the company’s understanding of customer experience and its development of innovative tools alongside its operations group.

Ibex operates approximately 30 customer experience delivery centers globally and employs more than 33,000 people. The company provides business process outsourcing and customer engagement solutions across industries including retail, e-commerce, healthcare, fintech, utilities, and logistics. With revenue growth of 9.77% and a robust financial health score, ibex shows promising market positioning. Discover more detailed insights and 12 additional ProTips about ibex’s growth potential through InvestingPro’s comprehensive research reports.

In other recent news, IBEX Ltd. reported strong financial results for the fourth quarter of 2025, surpassing market expectations. The company achieved an earnings per share of $0.87, beating the forecast of $0.70. Additionally, revenue for the quarter was $147.1 million, significantly higher than the predicted $129.21 million. In light of IBEX’s accelerated revenue growth, RBC Capital raised its price target on the company’s stock to $39 from $31, while maintaining a Sector Perform rating. RBC highlighted the sustainable growth through existing clients and noted geographic expansion with IBEX’s second-largest client. These recent developments underscore the company’s robust performance and strategic initiatives.

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