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WASHINGTON - Business process outsourcing provider ibex (NASDAQ:IBEX), whose stock has delivered an impressive 72% return over the past year, announced Wednesday the appointment of Michael Darwal as President of ibex Digital, according to a company press release.
Darwal, who joined ibex in 2013, has held various leadership roles across digital marketing, operations, finance, and business unit management. He will continue to report to Taylor Greenwald, ibex Chief Financial Officer, while retaining his role as Deputy CFO.
"I am delighted to name Mike President of ibex Digital," said ibex CEO Bob Dechant. "He has played an instrumental role in developing our digital business."
The ibex Digital division specializes in paid search, social media, SEO, and affiliate marketing channels, providing customer acquisition technology and engagement solutions. The division manages over 200 million customer interactions from various global locations, contributing to the company’s robust $536 million in revenue over the last twelve months.
Darwal brings approximately two decades of experience in digital marketing, back-office support services, consumer products, and insurance to the role.
ibex operates approximately 31 delivery centers worldwide with a workforce of more than 31,000 employees. The company manages nearly 175 million customer interactions and reports adding over $2.2 billion in lifetime customer revenue each year for its clients. According to InvestingPro analysis, ibex maintains strong financial health with a "Great" overall score and appears undervalued at current levels. Discover more insights about ibex and 1,400+ other stocks through comprehensive Pro Research Reports, available exclusively on InvestingPro.
In other recent news, IBEX Ltd reported record revenue for Q3 2025, reaching $140.7 million, which represents an 11% increase compared to the previous year. The company also achieved an adjusted earnings per share of $0.82, exceeding market expectations. These financial results highlight the company’s positive trajectory and strategic advancements in AI solutions. Additionally, IBEX has appointed Ricky Fields as the Global Head of Business Development for its AI solutions platform, Wave iX, to enhance its market strategy. Fields, with over 25 years of experience, is expected to drive the company’s BPO 3.0 strategy forward. In a separate development, analysts at Baird downgraded IBEX’s stock rating from Outperform to Neutral, setting a price target of $30. This decision reflects the stock’s significant rise over the past year and current valuation concerns in the industry. These developments provide a comprehensive view of IBEX’s ongoing business activities and strategic directions.
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