Jack in the Box appoints Shannon McKinney as chief operating officer

Published 24/06/2025, 21:38
Jack in the Box appoints Shannon McKinney as chief operating officer

SAN DIEGO - Jack in the Box Inc. (NASDAQ:JACK) announced Tuesday the appointment of Shannon McKinney as senior vice president and chief operating officer, marking his return to the company where he previously served as vice president of operations and brand performance from March 2019 to August 2021. The appointment comes as the company’s stock trades near its 52-week low, having declined over 63% in the past year, according to InvestingPro data.

McKinney brings over 25 years of restaurant industry experience to the role. He will report to Ryan Ostrom, chief customer and digital officer, and will focus on operational excellence and execution across the Jack in the Box system.

In his new position, McKinney will oversee the operations team with emphasis on strengthening core business functions to enhance both team member and guest experiences.

"I am so excited to step into this role as Jack’s chief operating officer," McKinney said in the press release. "I look forward to helping the brand reach a higher level of quality, while partnering with Ryan to unlock growth by delivering consistent, craveable guest experiences."

Prior to rejoining Jack in the Box, McKinney most recently worked at Popeyes Louisiana Kitchen as regional vice president of operations and vice president of operations, PLK, America. His career also includes leadership positions at Taco Bell, Outback Steakhouse, Crispers, Fresh Alternatives, LLC, and Bloomin’ Brands.

Jack in the Box operates approximately 2,180 restaurants across 22 states and also owns Del Taco, which has about 590 locations in 17 states.

In other recent news, Jack In The Box reported its second-quarter earnings for 2025, surpassing expectations with an earnings per share (EPS) of $1.20, against a forecast of $1.07. However, the company’s revenue fell short of projections, coming in at $336.7 million compared to the expected $345.76 million. UBS analyst Dennis Geiger revised the price target for Jack In The Box shares to $27.00 from $44.00, maintaining a Neutral rating, citing ongoing sales challenges. Stifel also downgraded Jack In The Box stock to Hold from Buy, with concerns about aggressive immigration policies impacting sales.

The company has appointed Dawn Hooper as its new Chief Financial Officer, following her role as interim principal financial officer. Jack In The Box is also exploring strategic alternatives for its Del Taco brand, with potential divestiture being considered. Despite the challenges, the company is focused on its "JACK on Track" strategic plan, which includes paying down debt and prioritizing digital sales and technology modernization. The firm has suspended its dividend to allocate resources towards debt reduction and share repurchases.

This article was generated with the support of AI and reviewed by an editor. For more information see our T&C.

Latest comments

Risk Disclosure: Trading in financial instruments and/or cryptocurrencies involves high risks including the risk of losing some, or all, of your investment amount, and may not be suitable for all investors. Prices of cryptocurrencies are extremely volatile and may be affected by external factors such as financial, regulatory or political events. Trading on margin increases the financial risks.
Before deciding to trade in financial instrument or cryptocurrencies you should be fully informed of the risks and costs associated with trading the financial markets, carefully consider your investment objectives, level of experience, and risk appetite, and seek professional advice where needed.
Fusion Media would like to remind you that the data contained in this website is not necessarily real-time nor accurate. The data and prices on the website are not necessarily provided by any market or exchange, but may be provided by market makers, and so prices may not be accurate and may differ from the actual price at any given market, meaning prices are indicative and not appropriate for trading purposes. Fusion Media and any provider of the data contained in this website will not accept liability for any loss or damage as a result of your trading, or your reliance on the information contained within this website.
It is prohibited to use, store, reproduce, display, modify, transmit or distribute the data contained in this website without the explicit prior written permission of Fusion Media and/or the data provider. All intellectual property rights are reserved by the providers and/or the exchange providing the data contained in this website.
Fusion Media may be compensated by the advertisers that appear on the website, based on your interaction with the advertisements or advertisers
© 2007-2025 - Fusion Media Limited. All Rights Reserved.