Mercer launches AI-powered HR platforms to enhance workforce analytics

Published 02/10/2025, 14:06
Mercer launches AI-powered HR platforms to enhance workforce analytics

NEW YORK - Mercer, a business of Marsh McLennan (NYSE:MMC), a prominent player in the insurance industry with a market capitalization of nearly $99 billion, announced on Thursday the introduction of two new AI-powered platforms designed to help organizations better understand their workforce dynamics. According to InvestingPro data, the company has demonstrated strong financial health with consistent profitability and steady revenue growth of 9.2% over the last twelve months.

The company launched Workforce Insights, a platform that provides organizations with comprehensive talent landscape analysis using benchmarks across more than 100 countries and 20,000 organizations. The tool allows human resources practitioners to compare metrics against industry standards and identify emerging trends.

Alongside Workforce Insights, Mercer introduced Aida (Artificial Intelligence Digital Assistant), an AI assistant integrated within its Talent All Access Portal. Both platforms feature chat-based interfaces that enable HR teams to ask questions in natural language and receive data-driven responses.

"By introducing AI platforms and assistants, we are empowering clients to interact with our data in a more dynamic and intuitive way," said Pat Tomlinson, Mercer’s President and CEO, in the press release.

Jean Martin, Mercer’s Global Head of Career Products, noted that the platforms were "built by HR leaders, for HR leaders" and emphasized their data quality and reliability.

According to Mercer’s research, Chief Human Resources Officers are increasingly relying on data to guide decisions, secure project funding, and provide strategic value to business leaders.

Beyond product development, Mercer advises organizations on maximizing investments in AI-enabled workforces through work redesign, talent reskilling, and flexible workforce models.

Mercer, which specializes in investment objectives, workforce planning, and health and retirement outcomes, is part of Marsh McLennan, a global risk, strategy and people advisory firm with annual revenue exceeding $24 billion.

In other recent news, Marsh McLennan reported its second-quarter earnings for 2025, surpassing Wall Street expectations with an adjusted earnings per share of $2.72 against the forecasted $2.67. The company’s revenue reached $7 billion, slightly exceeding the anticipated $6.94 billion. Additionally, Marsh McLennan’s Board of Directors declared a quarterly dividend of $0.90 per share, payable on November 14, 2025, to shareholders of record as of October 2, 2025. In another development, Marsh, a business unit of Marsh McLennan, launched BrokerSafe, an insurance facility aimed at providing US freight brokers with stable and affordable auto liability coverage. The facility offers up to $5 million in primary limits, with additional capacity from the London market. On the analyst front, Raymond James reiterated its Outperform rating on Marsh McLennan, citing a positive outlook despite industry challenges. Meanwhile, Jefferies raised its price target for Marsh McLennan to $229, maintaining a Hold rating while noting that the company’s quarterly metrics remain on track to achieve guidance.

This article was generated with the support of AI and reviewed by an editor. For more information see our T&C.

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