RGP launches AI accelerator platform rIQ on ServiceNow

DALLAS - RGP (NASDAQ:RGP), a global professional services firm with annual revenue of $551 million, announced Tuesday the launch of rIQ, a proprietary AI accelerator platform built on ServiceNow designed to enhance workflow automation and service solutions. According to InvestingPro data, the company currently trades at attractive valuation multiples, suggesting potential upside for investors interested in AI-focused service providers.

The platform integrates with existing large language models (LLMs) while maintaining enterprise security through ServiceNow’s GenAI controller and is compatible with Now Assist. According to the company’s press release, rIQ combines artificial intelligence capabilities with human expertise to help organizations streamline operations. With a strong current ratio of 2.7x, RGP maintains the financial flexibility to support continued innovation in its service offerings.

Rory Fitzpatrick, global head of RGP’s ServiceNow practice, said, "We built rIQ on ServiceNow to help organizations tap into the full potential of GenAI to digitize and automate workflows."

The platform features include automated routing of service requests, transformation of unstructured data like emails and PDFs into organized workflows, and intelligent escalation management. The system also incorporates continuous learning capabilities using feedback from agents, supervisors, and customers.

RGP’s ServiceNow practice was recognized during the AI Demo at ServiceNow Knowledge 2025 and at the Singapore ServiceNow Hackathon in 2024.

The company states that rIQ offers pre-built connectors for over 30 enterprise systems and customizable controls for different industry requirements.

Based in Dallas, Texas, RGP provides professional services across digital transformation, data, and cloud sectors. The firm reported working with over 1,600 clients worldwide from 41 physical offices as of May 2025. Currently trading below its Fair Value and offering a 5.54% dividend yield, RGP presents an interesting opportunity for value investors. For detailed analysis and additional insights, including 8 key ProTips, check out the comprehensive research report available on InvestingPro.

In other recent news, Resources Connection Inc. reported its fourth-quarter 2025 earnings, falling short of analysts’ expectations for both earnings per share and revenue. This earnings miss has been a significant development for the company, as it did not meet the financial forecasts set by industry analysts. Additionally, Resources Connection announced the appointment of Scott Rottmann to the newly created role of President, CFO Advisory. In this position, Rottmann will oversee the firm’s Finance & Accounting, Governance, Risk & Compliance, and Tax & Treasury practices. He will report directly to Chief Operating Officer Bhadresh Patel. These recent developments reflect the company’s ongoing efforts to strengthen its leadership team while navigating financial challenges.

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