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CHICAGO - Less-than-truckload carrier Roadrunner (PINK:RRTS) announced Thursday it has completed the accelerated rollout of its new enterprise-wide Pick-up & Delivery software featuring advanced track-and-trace capabilities across all of its terminals.
The new platform integrates AI-optimized route planning and offers customers real-time visibility of shipment status, with pilot markets providing live views of driver location and estimated arrival times.
According to the company, the software implementation is part of Roadrunner’s efforts to improve service reliability. The carrier stated it has reduced missed pickups from nearly 30% in the early 2020s to under 0.5% currently, with expectations that the new system will further minimize such occurrences. These operational improvements come as the company’s stock has experienced significant volatility, showing a remarkable 96.19% return over the past year despite a recent 58.3% decline over the last six months, as tracked by InvestingPro.
Key features of the platform include automated text and email notifications, enhanced shipment tracking visibility throughout the delivery cycle, and self-service appointment scheduling being tested in pilot markets.
The company is also expanding its API capabilities, building on its early adoption of the NMFTA eBOL 2.1 standard, which it reports now powers 20% of all BOL API traffic. Roadrunner has introduced a new pickup API standard and is piloting freight profile APIs.
Tomasz Jamroz, Roadrunner’s President and COO, said in the press release that the new tools will help the company’s owner-operator drivers "make more money in less time with lower fuel costs."
Roadrunner operates a direct long-haul metro-to-metro shipping network with terminals across more than 40 metro markets in the United States, with service extending to Canada and Mexico.
The announcement comes after Roadrunner was ranked second in Logistics Management’s annual Quest for Quality Awards, based on a survey of more than 3,000 shippers. While the company shows promising operational improvements, InvestingPro analysis indicates a weak overall financial health score of 1.54, suggesting potential challenges ahead. Subscribers can access additional insights and 5 more exclusive ProTips about Roadrunner’s financial outlook.
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