Telecom Plus reports record profits amid 15% customer growth

Published 24/06/2025, 07:04
Telecom Plus reports record profits amid 15% customer growth

LONDON - Telecom (BCBA:TECO2m) Plus PLC, which trades as Utility Warehouse, reported an 8.1% rise in adjusted pre-tax profit to £126.3 million for the year ended March 31, 2025, meeting market expectations.

The company, which provides subscription-based household services in the UK, saw its customer base grow by 15% to 1,163,608, including approximately 25,000 fixed-line/broadband customers acquired from TalkTalk. Organic customer growth reached 12.6%, aligning with previous guidance.

Revenue declined to £1,838.2 million from £2,039.1 million in the previous year, while gross profit increased marginally by 0.8% to £358.1 million. Adjusted earnings per share rose 9.4% to 119.2 pence, with statutory earnings per share increasing 7.1% to 96.3 pence.

The board approved a full-year dividend of 94 pence per share, representing a 13.3% increase from the previous year’s 83 pence.

Service numbers grew by 265,496 to 3,392,593, and the company’s partner count increased to 71,710 from 68,251, which the company attributed to demand for income opportunities amid cost of living pressures.

Telecom Plus achieved Which? Recommended Provider status for both Energy and Broadband services simultaneously, a first for any company according to the press release.

Looking ahead, the company forecasts total customer growth of around 15% for fiscal year 2026, including additional customers to be transferred from TalkTalk. It expects adjusted pre-tax profit to range between £132 million and £138 million.

The company maintains its medium-term target of reaching two million customers, with CEO Stuart Burnett noting the business model is "largely immune" to changes in trade tariffs, interest rates, economic growth, or business confidence.

The information in this article is based on a press release statement from Telecom Plus.

This article was generated with the support of AI and reviewed by an editor. For more information see our T&C.

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