Xiao-I Corporation launches AI customer service device

Published 20/02/2025, 15:44
Xiao-I Corporation launches AI customer service device

ROCKVILLE, Md. - Xiao-I Corporation (NASDAQ: AIXI), a $50 million market cap artificial intelligence technology company with impressive gross profit margins of 61%, has introduced the tAIkbox 1 in the U.S. market. According to InvestingPro data, the company generated revenue of $65.6 million in the last twelve months. This advanced AI-powered device is designed to significantly improve the customer service experience by offering intuitive and smooth interactions, rivaling human customer service representatives. The tAIkbox 1 is powered by Xiao-I’s proprietary Hua Zang large language model and boasts seamless hardware integration.

The tAIkbox 1 addresses the common frustrations associated with current automated customer service systems, such as confusing menus and unhelpful robotic responses. Xiao-I’s new device is engineered to understand natural speech, anticipate user needs, and provide responses with a level of finesse that is reminiscent of the best human agents. The system is intended to transform customer service interactions from a chore into a more satisfying experience.

Designed for easy integration, tAIkbox 1 can be connected to existing phone and computer systems using data cables, eliminating the need for extensive IT changes. The device’s computing power and advanced algorithms promise instant, plug-and-play performance for businesses, offering a hassle-free upgrade to customer service capabilities.

The U.S. customer service sector, which the US Census Bureau projects will reach a revenue of USD 21.82 billion in 2024, is the target market for Xiao-I’s new product. While the company is currently not profitable, InvestingPro analysts predict a return to profitability this year, with an EPS forecast of $1.76 for 2024. The tAIkbox 1 aims to serve high-impact industries such as hospitality, healthcare, travel, and retail, with the promise of enhancing customer satisfaction and streamlining operations.

A spokesperson for Xiao-I Corporation highlighted the transformative potential of tAIkbox 1, stating that the device will change the current landscape of automated customer service by leveraging the company’s extensive AI expertise from the Chinese market to benefit U.S. businesses.

Xiao-I Corporation, established in 2001, is recognized as a prominent cognitive intelligence enterprise in China. The company has developed a comprehensive suite of cognitive intelligence technologies suitable for various business applications. Recent financial data shows the company faces some challenges with short-term obligations exceeding liquid assets, reflected in a current ratio of 0.64. Based on InvestingPro’s Fair Value analysis, the stock appears undervalued at current levels, with 8 additional ProTips available for subscribers. Xiao-I continues to drive industrial digitization and intelligent upgrading with its cutting-edge AI technologies.

This announcement is based on a press release statement and contains forward-looking statements that involve risks and uncertainties. These include the company’s ability to achieve its goals and strategies, product and service demand and acceptance, and other factors that could cause actual results to differ materially from expectations. Investors are advised to consult the company’s filings with the U.S. Securities and Exchange Commission for a more detailed understanding of the associated risks.

This article was generated with the support of AI and reviewed by an editor. For more information see our T&C.

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