Street Calls of the Week
SHANGHAI - Xiao-I Corporation (NASDAQ:AIXI), an AI solutions provider currently trading near its 52-week low of $1.19, has renewed its strategic partnership with a leading multinational automotive manufacturer, extending a collaboration that began in 2015, the company announced Monday. Despite recent market challenges, with the stock down over 77% in the past year, InvestingPro analysis suggests the shares may be undervalued at current levels.
The renewed agreement will focus on further optimizing the automaker’s customer service ecosystem through Xiao-I’s cognitive intelligence technologies. These solutions have been supporting the manufacturer’s operations across various touchpoints including sales, aftersales assistance, technical support, and loyalty programs. The company maintains impressive gross profit margins of 68.3%, while achieving revenue growth of 18.8% over the last twelve months.
According to the press release, Xiao-I’s AI platform has enabled the automotive company to implement unified omnichannel support with 24/7 AI-powered assistance across digital platforms and call centers. The technology also provides AI-augmented tools for technicians and service advisors, facilitates personalized product recommendations, and automates routine queries.
The company’s cognitive intelligence platform has evolved throughout the partnership to incorporate advancements in natural language processing, machine learning, and multimodal interaction capabilities.
Xiao-I Corporation, founded in 2001, specializes in cognitive intelligence solutions including natural language processing, voice and image recognition, machine learning, and affective computing.
The name of the automotive manufacturer was not disclosed in the announcement.
In other recent news, Xiao-I Corporation has announced the renewal of several strategic partnerships with key industry players. The company has extended its collaboration with a multinational banking organization to continue deploying its AI-powered iBot Pro platform. This platform, known for its natural language processing and deep learning capabilities, will handle customer inquiries for the financial institution. Additionally, Xiao-I has renewed its partnership for the fifth consecutive year with a multinational fast-fashion retail conglomerate. This agreement ensures the continued use of the iBot Pro platform to manage customer interactions across the retailer’s e-commerce and social media channels. Furthermore, Xiao-I has also renewed its service contract with a China-based mutual fund management company. This renewal will see the continued deployment of the iBot Pro platform to provide automated customer service, assisting the asset manager in handling investor inquiries. These renewals highlight Xiao-I’s ongoing commitment to enhancing customer service through advanced AI solutions.
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