Street Calls of the Week
SHANGHAI - Xiao-I Corporation (NASDAQ:AIXI) announced Wednesday it has renewed its strategic partnership with an unnamed multinational banking organization to continue deploying its AI-powered customer service platform. The company, which maintains impressive gross profit margins of 68% and achieved revenue growth of nearly 19% in the last twelve months, appears undervalued according to InvestingPro analysis.
The partnership centers on the company’s iBot Pro platform, which utilizes natural language processing, multi-modal interaction capabilities, and deep learning algorithms to handle customer inquiries for the financial institution.
According to the company’s press release, the AI solution automates routine banking inquiries including account management, transaction details, credit card services, and wealth management products. This automation allows the bank’s human representatives to focus on more complex financial advisory services.
The company claims its platform has helped the bank manage fluctuating inquiry volumes, particularly during peak banking periods, without requiring proportional increases in human resources.
Xiao-I Corporation, founded in 2001, provides various AI solutions including natural language processing, voice and image recognition, machine learning, and affective computing across multiple industries.
The press release did not disclose financial terms of the partnership renewal or specify performance metrics achieved through the collaboration. The identity of the banking partner was also not revealed beyond describing it as "one of the world’s premier financial institutions."
In other recent news, Xiao-I Corporation has renewed its strategic partnership with a multinational fast-fashion retail conglomerate for the fifth consecutive year. This agreement continues the deployment of Xiao-I’s iBot Pro, a conversational AI platform, across the retailer’s e-commerce portals, mobile applications, and social media channels. Additionally, Xiao-I has renewed its service contract with a Chinese mutual fund management company. This contract focuses on utilizing the iBot Pro platform to provide automated customer service across various digital channels. The technology aids the asset manager in handling investor inquiries about account status, fund performance, and transactions. These renewals highlight Xiao-I’s continued presence in both the retail and financial sectors. The agreements reflect the ongoing demand for AI solutions in managing customer interactions and inquiries.
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