Zoom unveils AI Companion 3.0 with agentic capabilities across platform

SAN JOSE - Zoom Communications, Inc. (NASDAQ:ZM), a technology leader with impressive gross profit margins of 76% and a strong financial health rating according to InvestingPro, introduced AI Companion 3.0 on Wednesday, featuring new agentic artificial intelligence capabilities designed to transform collaboration across its platform.

The company announced the upgrade at its annual Zoomtopia conference, highlighting how the new AI assistant can turn conversations into actions by understanding users’ context, priorities, and goals. With a market capitalization of $25.7 billion and robust cash flow generation, Zoom continues to invest in innovative solutions while maintaining strong financial fundamentals.

AI Companion 3.0 will be able to retrieve and synthesize information from internal enterprise sources such as meeting transcripts and chat history, while also incorporating external data to deliver relevant information when needed.

New features include AI note-taking capabilities for meetings on Zoom and other platforms, proactive task management, and a new work surface in web browsers and the Zoom Workplace desktop app that provides a unified AI experience.

"Our customers’ most important conversations happen on Zoom, and now those conversations can result in critical insights to fuel real progress," said Eric S. Yuan, founder and CEO of Zoom, according to the press release. The company’s strategic investments are supported by its solid financial position, with InvestingPro data showing an impressive current ratio of 4.45 and minimal debt relative to equity.

For organizations seeking more tailored solutions, Zoom is offering Custom AI Companion, which allows administrators to create and deploy custom AI agents using a low-code builder with access to pre-built templates.

The company also announced enhancements to its Business Services suite, including Agentic AI Expert Assist for automating support agent tasks, CX Insights for analyzing customer data, and a new Zoom Revenue Accelerator to help sales teams with prospecting and follow-up.

AI Companion 3.0 capabilities are expected to be generally available in November 2025 at no additional cost with paid Zoom Workplace accounts. The Custom AI Companion add-on will be available for $12 per user per month.

The company also introduced real-time voice translation for Zoom Meetings, which it claims delivers greater accuracy than competitors, with 28% more accurate English-to-French translations and 14% more accurate English-to-Spanish translations, according to a company-commissioned evaluation. Trading at an attractive PEG ratio of 0.6, Zoom appears undervalued based on InvestingPro’s Fair Value analysis, suggesting potential upside for investors interested in the company’s growth trajectory. For detailed insights and additional ProTips, explore Zoom’s comprehensive Pro Research Report, available exclusively to InvestingPro subscribers.

In other recent news, Zoom Video has reported strong fiscal second-quarter results, marking its highest revenue growth in 11 quarters with a 4.7% year-over-year increase, reaching $1.22 billion. The company also exceeded market expectations with pro forma earnings per share of $1.53, driven by increased enterprise demand, AI adoption, and momentum in its Contact Center business. Following these results, Rosenblatt raised its price target for Zoom Video to $110, maintaining a Buy rating. Mizuho also raised its price target to $100, citing the company’s encouraging growth acceleration.

Meanwhile, Piper Sandler maintained a Neutral rating with an $85 price target, noting the company’s larger-than-expected quarterly results and raised fiscal year 2026 guidance. Despite positive developments, KeyBanc lowered its price target to $69, maintaining an Underweight rating due to a mixed outlook. Bernstein reiterated a Market Perform rating with an $89 price target, highlighting Zoom’s largest earnings beat in two years. These developments indicate a range of analyst perspectives on Zoom Video’s recent performance and future potential.

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