Chewy shares tumble as Q2 results fail to impress

Published 10/09/2025, 12:36
Updated 10/09/2025, 14:48
© Reuters

Investing.com -- Chewy, Inc. reported in-line second-quarter earnings and a slight revenue beat, but shares tumbled more than 13% on Wednesday as the online pet retailer’s report disappointed investors who were expecting more.

The company posted adjusted earnings per share of $0.33 for the second quarter of fiscal 2025, matching analyst estimates. Revenue came in at $3.1 billion, slightly above the consensus estimate of $3.08 billion and up 8.6% YoY.

Chewy’s gross margin improved to 30.4%, an increase of 90 basis points YoY, while adjusted EBITDA rose to $183.3 million, up $38.4 million from the same period last year. Adjusted EBITDA margin expanded to 5.9%, an 80 basis point improvement YoY.

"Q2 net sales exceeded the high end of our guidance range, growing nearly 9% year over year to $3.1 billion, with Autoship customer net sales increasing by 15% and representing 83% of total net sales for the quarter," said Sumit Singh, CEO of Chewy.

For the third quarter, Chewy expects net sales between $3.07 billion and $3.10 billion, representing approximately 7% to 8% YoY growth. The company posted full-year guidance of $12.5 billion to $12.6 billion in net sales and an adjusted EBITDA margin of 5.4% to 5.7%.

The company reported that its active customer base grew 4.5% YoY to nearly 21 million customers, with net sales per active customer (NSPAC) also increasing 4.5% to $591, demonstrating the company’s ability to both attract new customers and increase spending from existing ones.

"150K in net adds missed our (and buyside) expectations," said Wolfe Research in a note reacting to the report. "Mgmt raised FY revenue guide by more than the beat to about 6.2% Y/Y at the high-end. While topline, EBITDA, and guide came in above Street estimates, net adds ’miss’ against elevated expectations is likely driving the shares down in pre-market."

However, the firm stated: "We are buyers on the weakness on healthy fundamentals."

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