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Investing.com -- German insurance giant Allianz plans to eliminate up to 1,800 positions in its travel insurance division as artificial intelligence increasingly replaces manual processes, according to a Reuters report on Wednesday.
The job cuts at Allianz Partners will occur over the next 12 to 18 months, the report said. The reductions will primarily affect call center operations.
Allianz Partners currently employs 22,600 people, with approximately 14,000 staff handling customer inquiries and claims by phone.
The insurance publication Versicherungsmonitor was the first to report on the planned workforce reduction.
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