Earnings call transcript: Symbotic’s Q3 2025 results disappoint, stock tumbles

Symbotic Inc., with a market capitalization of $37 billion, reported its third-quarter 2025 earnings with a notable revenue increase of 26% year-over-year to $592 million. The company posted an unexpected loss per share of $0.05, missing the forecasted earnings per share (EPS) of $0.05. This earnings miss, coupled with the market’s reaction, resulted in a premarket stock decline of 14.52%, bringing the price down to $53.77. According to InvestingPro analysis, the stock is currently trading near its Fair Value, with impressive revenue growth of 42% over the last twelve months.

Key Takeaways

• Symbotic’s Q3 revenue grew by 26% year-over-year.
• The company reported a net loss of $32 million, compared to a $27 million loss last year.
• Symbotic’s stock dropped 14.52% in premarket trading following the earnings release.
• The company has a strong backlog of $22.4 billion, indicating future potential.
• New product innovations, including a next-generation storage structure, were unveiled.

Company Performance

Symbotic demonstrated significant revenue growth in Q3 2025, driven by increased demand for its supply chain automation solutions. Despite this growth, the company continues to face challenges with profitability, as reflected in its widened net loss compared to the previous year. The company’s strategic focus on innovation and expanding its operational systems to 42 showcases its commitment to maintaining a competitive edge in the supply chain robotics market.

Financial Highlights

• Revenue: $592 million, up 26% year-over-year.
• Net Loss: $32 million, compared to $27 million in the previous year.
• Adjusted EBITDA: $45 million, a significant improvement from $3 million last year.
• Backlog: $22.4 billion, indicating strong future demand.

Earnings vs. Forecast

Symbotic’s EPS of -$0.05 was a significant miss against the forecasted $0.05, marking a surprise of -200%. This miss contrasts with the company’s revenue performance, which exceeded expectations by 10.98%, suggesting strong sales momentum but ongoing cost challenges.

Market Reaction

Following the earnings announcement, Symbotic’s stock fell by 14.52% in premarket trading to $53.77. This decline reflects investor disappointment over the earnings miss, despite the positive revenue surprise. The stock has shown significant momentum, with a 189% return over the past year and trading near its 52-week high of $64.16. InvestingPro data reveals 16 additional key insights about Symbotic’s performance and potential, available to subscribers.

Outlook & Guidance

Symbotic provided a revenue guidance range of $590-$610 million for fiscal year 2025, with adjusted EBITDA expected to be between $45-$49 million. The company anticipates slower sequential growth in Q4 and similar revenue levels in fiscal 2026, focusing on deploying its new storage structure.

Executive Commentary

CEO Rick Cohen emphasized the innovation in their product offerings, stating, "We went from custom furniture to an IKEA," highlighting the modular nature of their new storage solutions. CFO Carol Hibbert noted the potential for improved margins, saying, "The next gen structure is actually one of the key enablers on our path to 30% system gross margin."

Risks and Challenges

• Profitability Concerns: Continued net losses may affect investor confidence.
• Market Competition: Emerging technologies in robotics could pose a threat.
• Economic Conditions: Macroeconomic pressures could impact spending on automation.
• Supply Chain Risks: Disruptions could affect deployment timelines.
• Technological Advancements: Rapid changes may require constant innovation.

Q&A

During the earnings call, analysts inquired about the potential for higher system margins with the new storage structure and the impact of competitive robotic technologies. Executives reassured that the focus remains on expanding GreenBox and enhancing system efficiency. For deeper insights into Symbotic’s financial health, growth prospects, and comprehensive analysis, access the detailed Pro Research Report available exclusively on InvestingPro, covering over 1,400 top US stocks with expert analysis and actionable intelligence.

Full transcript - Symbotic Inc (SYM) Q3 2025:

Operator: Thank you for standing by. My name is Gil, and I will be your operator for today. At this time, I would like to welcome each and every one of you to the Symbotic Third Quarter twenty twenty five Financial Results. All lines have been placed on mute to prevent any background noise. After the speakers’ remarks, there will be a question and answer session.

It is now my pleasure to turn today’s call over to Mr. Charlie Anderson, Vice President of Investor Relations. Please go ahead.

Charlie Anderson, Vice President of Investor Relations, Symbotic: Thank you. Hello, and welcome to Symbotic’s Third Quarter of Fiscal Year twenty twenty five Financial Results Webcast. I’m Charlie Anderson, Symbotic’s Vice President of Investor Relations. Some of the statements that we make today regarding our business operations and financial performance may be considered forward looking. Such statements are based on current expectations and assumptions that are subject to a number of risks and uncertainties.

Actual results could differ materially. Please refer to our Form 10 ks including the risk factors. We undertake no obligation to update any forward looking statement. In addition, during this call, we will present both GAAP and non GAAP financial measures. A reconciliation of GAAP to non GAAP measures is included in today’s earnings press release, which is distributed and available to the public through our Investor Relations website located at ir.symbotic.com.

On today’s call, we’re joined by Rick Cohen, Symbotic’s Founder, Chairman and Chief Executive Officer and Carol Hibbert, Symbotic’s Chief Financial Officer as well as Izzy Martins, our CFO successor designate, who will become CFO effective August 9. These executives will discuss our third quarter fiscal year twenty twenty five results and our outlook, followed by Q and A. With that, I’ll turn it over to Rick to begin. Rick?

Rick Cohen, Founder, Chairman and Chief Executive Officer, Symbotic: Thank you, Charlie. Good afternoon, and thank you for joining us to review our most recent results. In the third quarter, we once again delivered strong financial results while driving key operational progress. Revenue increased by 26% year over year, and importantly, we maintained improved margins thanks to disciplined cost control and solid project execution. I want to commend our team for their continued focus and high quality delivery.

Our automation systems are also showing tangible results for our customers. Adoption continues to scale, and we recently set a record processing over 6,500,000 cases in a single day through our operational systems. This level of throughput highlights the real value we’re delivering to our customers. On the development side, we also made solid progress on our integration of Advanced Systems and Robotics, or ASR business. Notably, we’ve now identified sites for the development of the first prototypes of the next generation solution.

Installation is expected to begin early next calendar year, keeping us on track with our roadmap. From a technology standpoint, we’re driving innovation across the stack. A key example of this is our teleoperations capability, which enables remote operators to use our bots to reposition misaligned cases that have shifted out of place during inbound processing. Before this capability, these tasks sometimes required manual intervention during scheduled downtime. Recently, we reached an important milestone, our first operational day at a large site with zero manual repositioning.

Using machine learning, we are training our bots to automatically replicate these tasks, minimizing both downtime and labor needs. Our goal remains clear: smarter bots equipped with cameras, LiDAR, and advanced GPUs enabling even greater efficiency and value. Finally, on the innovation front, yesterday we announced a major product milestone, the debut of our next generation storage structure. This marks what I believe is one of the most significant product upgrades in our company’s history. This new structure substantially increases our already exceptional storage density, allowing customers to store considerably more products in the same space and or reduce their overall storage footprint.

A more compact structure also speeds case handling as bots travel shorter distances. Equally important, the new structure introduces preassembled precision manufactured subcomponents, reducing on-site assembly parts by over 90%. It also features a unique leveling system that minimizes floor preparation. Together, we believe these improvements will accelerate deployment and enhance scalability, thus making the next generation structure a game changer for our business. Additionally, we plan to apply this structure across all aspects of the supply chain, from distribution centers, to perishable goods environments, to e commerce and micro fulfillment hubs.

Customer response to next generation storage has been very positive, In fact, we began signing projects that include the new storage structure in our fiscal third quarter. We believe this next gen storage structure supports our path to unlocking even higher margins and long term value creation. In summary, Symbotic remains well positioned. Our strong and growing product portfolio spans multiple levels in the supply chain supported by a $22,400,000,000 backlog and a healthy balance sheet. Thank you to our team for their outstanding work this quarter and to our customers and shareholders for their continued support.

I will now turn it over to Carol, who will discuss the quarterly financials before I come back to introduce Izzy Martins, who’s taken over as CFO next week and will provide the forecast. Carol?

Carol Hibbert, Chief Financial Officer, Symbotic: Thanks Rick. Before I begin, I want to thank the entire team at Symbotic. It has been a pleasure to serve as CFO with you. Symbotic is in a strong position, and I look forward to supporting the team during transition period. Now to the results.

Third quarter revenue grew 26% year over year to $592,000,000 with revenue growth driven by solid progress across our 46 systems in deployment, expansion of the number of systems in operation, and continued progress on our ASR development. Our net loss for the third quarter was $32,000,000 versus a loss of $27,000,000 in the 2024. Adjusted EBITDA in the third quarter of $45,000,000 was well above our forecast and up significantly year over year from $3,000,000 in the 2024. In terms of the backlog, our backlog of $22,400,000,000 remained in a strong position. The sequential decrease from $22,700,000,000 last quarter was due to revenue recognised in the quarter, partially offset by final pricing on projects started.

In our third quarter, we began five new system deployments. We also had five systems go operational in the quarter, bringing our total to 42 operational systems. As we mentioned last quarter, we view the most critical portion of deployment as the time between the start of installation and when the system goes operational at acceptance. This is the time in which we see the most revenue and profit contribution. In the third quarter, we again saw improvements against this metric.

During the third quarter, we had a phase one completion for our largest customer that was nearly two times the size of our historical average for phase one deployments for this customer. Despite that added size, the time between start of installation and going operational was only slightly higher than our historical average, and significantly less if we normalized for size. We also completed two phase two deployments for our largest customer that both took over 20% less time between start of installation and acceptance than the historical average of their predecessors. With the continued growth in operational systems, we saw our software revenue more than double year over year to $8,100,000 and operation services revenue grew 54% year over year to $24,900,000 Turning to margins, system gross margin continued last quarter’s trend of significant year over year improvement, thanks to strong cost control and project execution. Gross margin on software maintenance and support exceeded 75% as it continued its trend towards software industry margins as we gained scale.

And in operations services, we came in with a slight profit. Operating expenses on a GAAP basis were up sequentially, primarily due to a $16,000,000 restructuring charge from the workforce reduction associated with our acquisition of the Walmart ASR business. On a non GAAP basis, operating expenses were down sequentially, coincident with activity from the development phase of ASR. We finished the quarter with cash and equivalents of $778,000,000 which decreased from $955,000,000 in the second quarter, primarily due to the timing of cash receipts. In summary, we had a strong financial quarter matched with continued operational progress.

I’m now going to hand it back to Rick, who will introduce Izzy. Rick?

Rick Cohen, Founder, Chairman and Chief Executive Officer, Symbotic: Thank you Carol. On behalf of everyone at Symbotic, I want to thank you for your contributions, namely your leadership in driving improved project execution while controlling costs, which we are reaping the benefits of today. We are fortunate to have a good amount of overlap between Carol and Izzy, who joins us from Avis Budget Group, where she served as CFO and previously served as Executive Vice President, Americas, where she oversaw a market segment with over $9,000,000,000 in revenue. Izzy brings to us a strong track record of financial leadership and operational expertise, which is critical for the next phase of the company. We’re thrilled to have her here.

With that, I’ll turn it over to Izzy, who will introduce herself and provide the forecast. Izzy?

Izzy Martins, CFO Successor Designate, Symbotic: Thank you Rick. I’m honored to join Symbotics, a recognized leader in supply chain transformation through robotics and innovation. It’s exciting to be a part of an organization that consistently pushes the boundaries of operational excellence. I also want to extend my sincere thanks to Carol for the warm onboarding experience and for generously sharing her deep institutional knowledge over the past month. Her guidance has been invaluable, and I am grateful for her continued support during this transition.

I look forward to partnering with our exceptionally talented leadership team as we enter our next phase of growth, with a strong focus on delivering sustained value for our customers and our shareholders. Finally, I am eager to engage with many of you in the investment community in the coming months. I welcome the opportunity to share our vision for the future. Now turning to the forecast. As Rick highlighted earlier, we are in the process of bringing to market a next generation storage structure that we fully expect will set the new standard for our customers.

Over the long term, we anticipate this innovation will unlock meaningful opportunities, enabling more efficient deployments and supporting a higher margin profile for Symbotic. In the near term, we anticipate an adjustment in the timing of several previously planned deployments as efforts are realigned to support the transition to the next generation storage structure. As a result, the quarter over quarter sequential growth we’ve seen in recent periods will be less pronounced in the fourth quarter. Looking ahead to the 2026, we believe we could see similar impact as we adjust deployment schedules to accommodate a transition to the new structure. It is important to note that this does not affect our overall backlog.

In fact, we believe the new structure’s rapid assembly characteristics will allow us to scale faster over time. With that in mind, for the 2025, we expect revenue between $590,000,000 and $610,000,000 and adjusted EBITDA between $45,000,000 and $49,000,000 With that, we now welcome your questions. Operator, please begin the Q and A.

Operator: At this time, I would like to remind everyone that in order to ask a question, sir. First question comes from the line of Andy Kaplowitz with Citi. Please go ahead. Your line is open.

Andy Kaplowitz, Analyst, Citi: Good afternoon, everyone. Carol, thanks for your help. Welcome, Izzy.

Carol Hibbert, Chief Financial Officer, Symbotic: Good afternoon.

Andy Kaplowitz, Analyst, Citi: So maybe you can help us quantify this next generation storage technology in terms of how first, how much faster can I make installation times? And how do you think about the retrofit opportunity set for Symbotic of this technology? Would you expect, for instance, Walmart to do a bunch of retrofitting or systems that you’ve already completed with them? Then will they actually pay you for that?

Rick Cohen, Founder, Chairman and Chief Executive Officer, Symbotic: So I’ll take that. So no, we don’t expect Walmart to do retrofits. The beauty of this system is that it can run side by side with the old structure, but it takes less room. So in truth, the some projects we’re working on with Walmart will actually be smaller because of the new structure, but actually allow them to sell us more product in the same building for additional capabilities. For instance, we could put in the same building that was going to just do replenishment to stores, we could put a break pack system in, and we could actually put a ASR system in that might actually begin to start to look a little bit like an e commerce solution.

So the capabilities hugely expand our business, and that was one of the things that we wanted to talk about, that smaller, the history of all innovation always comes down to whether it’s transistors or many other things, miniaturization is for the most part always a huge positive. And that’s really what we’re doing. Likewise, so they will continue to use the old structures and the buildings that they have, but like some of the phase three buildings that we’re doing, we actually have a new structure right alongside the old structure. And that took some real development work on our part, but we didn’t want the customers to have to go backwards. So they’re very excited about deposits.

Carol Hibbert, Chief Financial Officer, Symbotic: And Andy, I’ll follow-up on your question related to deployment timelines. So as you know, we follow a key metric which is install to actual deployment timeline. Historical that’s been about twelve months, and we’ve seen step downs in that on our Given the reduction in parts and the streamlined assembly that we plan in terms of that build, you would likely see that timeline begin to reduce, and we’ll share that progress as we roll out the design and begin deployment.

Andy Kaplowitz, Analyst, Citi: Rick, I just have one follow-up. So, the way you think about the growth line, it’s less steep for the next few quarters, and then it can be even steeper than it was past that. That’s the way to think about it, in the positive direction, correct?

Rick Cohen, Founder, Chairman and Chief Executive Officer, Symbotic: Yeah, that’s exactly the way we thought about it, and when we started looking at the development of this, we thought about that, but for instance, we’ve now had a number of inquiries about perishables because the cost of construction of the facility itself is so expensive today, to be able to retrofit a perishable facility, This may turn out to be the best retrofittable perishable facility that exists. It’s a brand new product for us.

Andy Kaplowitz, Analyst, Citi: And then Rick, I just wanted to ask you about you’ve increased the sales force, you talked about that last quarter, backlog is still in this sort of 22,000,000,000 to $23,000,000,000 range, and I think you talked about still expecting to get some new customers or a new customer this year. Is that still the case, and is it more likely to come at Symbotic or Green Box?

Rick Cohen, Founder, Chairman and Chief Executive Officer, Symbotic: I think it’s going to come at both. We really, we announced the new structure yesterday, but we’ve been marketing the new structure probably for the last three to six months with customers telling them it might be coming, and then we started doing some designs. The first installation will actually be in Vallejo in Mexico for a big Walmart project, and then they’re going to start to come after that, but we’ve just really started marketing that in the last three to six months, and so our inbound discussions with new customers is accelerating as a result of it.

Andy Kaplowitz, Analyst, Citi: Appreciate all the color.

Rick Cohen, Founder, Chairman and Chief Executive Officer, Symbotic: Thanks, Gene.

Operator: Your next question comes from the line of Joe Giordano with G. D. Colvin. Your line is open.

Joe Giordano, Analyst, G.D. Colvin: Hey, guys. Maybe I’ll start just on that structure. I’m sure we all watch the videos. I get it’s clear why this would be faster to put together. I’m just curious, maybe you could talk me through like the main reasons why it’s more dense.

I think that’s a little bit harder to just tell from the video, like why it’s necessarily smaller. And can you help us like, what does this mean for like the price of these things?

Rick Cohen, Founder, Chairman and Chief Executive Officer, Symbotic: So the reason that it’s smaller is that it’s a cantilever structure, and believe it or not, the posts that supported the original structure took up 10% of the, we think of it as linear storage space. And then the other thing you’ll see in the video is because we have fingers or tines, we can actually put 3.2 shells per level versus 2.2 wells per level, which is a 30% increase, and that’s why the 40% is a pretty good number for storage density. So what we basically did is took all the air out of the structure, and increased the cubic density and the linear density of the space, which outside of me is probably the most boring thing in the world for most people to talk about, but it has huge impacts to the customer, and we’ve actually patented it, it’s probably the first new structure, everybody else is using traditional warehouse rack, more or less, to do their automation. And so this is a brand new structure, which we have lots of patents on, and it goes up very quickly, so we have a bunch of new design structural engineer people that have helped us with this.

So that’s the first answer to your question. And then we designed it so it could go up in modular pieces, there’s no, the other system had shells, we’d run about a million rivets per structure, and there’s no rivets in the structure, so it’s a big big change, much faster than so.

Joe Giordano, Analyst, G.D. Colvin: And the implications on cost for something like that?

Rick Cohen, Founder, Chairman and Chief Executive Officer, Symbotic: So the implication on cost is we’re value pricing this, so for the customer, we think we can save them more money because they don’t need as much space, And for us, we expect to make higher margins.

Joe Giordano, Analyst, G.D. Colvin: Higher margins and maybe lower dollars, but maybe protect the dollar, the gross profit dollars, is that the right way to think about it?

Rick Cohen, Founder, Chairman and Chief Executive Officer, Symbotic: Maybe not lower dollars.

Carol Hibbert, Chief Financial Officer, Symbotic: And I think another way to think about it, Joe, is it’s going to vary by customer, because we’re building this in less space. The customer will have a decision to make of they might want to maximize that additional density and utilize that because we’ve created them capacity. So, I think it will vary as they look at how they want to go into flex.

Joe Giordano, Analyst, G.D. Colvin: And then just mechanically in the model here, like how should we think about stock based comp going forward? Because I think it was initially expected to trend lower. It’s been pretty high the last couple of quarters and it’s like a huge add back to adjusted margins. So where do you see the glide path on that?

Carol Hibbert, Chief Financial Officer, Symbotic: Yes, I’d say the glide path of what you saw last quarter and where we are this quarter, we will continue that trend at least for the next few quarters going forward. Really the increase has been a focus on obviously some of the talent you’ve seen us bring in, and then our headcount has gone up. That also is some of the increase was related to just our overall acquisition associated with ASR in there as well.

Speaker 7: Thanks, guys. Thanks.

Operator: Your next question comes from the line of Nicole DeBlase with Deutsche Bank. Your line is open. Yes, thanks. Good afternoon, guys.

Nicole DeBlase, Analyst, Deutsche Bank: Hello. Maybe just starting with the big step up that you saw in software gross margins, pretty impressive this quarter to be north of 70%. Any comments on the drivers of that? And should we now view that above 7b level as sustainable moving forward?

Carol Hibbert, Chief Financial Officer, Symbotic: Yeah, thanks for the question, Nicole. I’d say given that this is the second or third quarter in a row where we’ve seen the step up, I would assume that 70% level continues going forward. So this quarter we added seven new acceptances into the quarter, and so we’re really seeing the benefit of scale. Last quarter we added eight systems that hit complete, and this quarter we saw five, And so we’re really seeing the benefit of being able to scale across the software team.

Nicole DeBlase, Analyst, Deutsche Bank: Got it. That’s great. Thanks Carol. And then secondly on free cash flow, I think it was a use of cash this quarter, which surprised me a little bit. Can you just provide some more color on that?

Maybe it has something to do with the new structure, etcetera. And any thoughts on free cash in 4Q?

Carol Hibbert, Chief Financial Officer, Symbotic: Yes. The free cash flow was not associated with the new structure. It was entirely timing of receipts. So we signed projects later in the quarter and we’ll see that step back up in the fourth quarter. One thing to note on free cash flow going forward, which is tied to the new structure, and so you’ve seen our CapEx relatively flat around 12,000,000 to $15,000,000 a quarter.

You’re going to see a step up over the next couple of quarters as we make the investments to support the build of the new design. So all of the times that Rick talked about, we’re investing in the equipment to produce those. So you’ll see a step up in CapEx over the next couple of quarters.

Nicole DeBlase, Analyst, Deutsche Bank: Okay. And any way to quantify the step up in that CapEx approximately?

Carol Hibbert, Chief Financial Officer, Symbotic: Yes. I’d say you’ll see CapEx about 2x what you saw this quarter.

Nicole DeBlase, Analyst, Deutsche Bank: Okay, perfect. Thank you. I’ll pass it on.

Operator: Your next question comes from the line of Mark Zylamini with Goldman Sachs. Please go ahead.

Mark Zylamini, Analyst, Goldman Sachs: Yes, good afternoon. Thank you very much for taking my questions. First, on the new storage structure, thanks for all the details you shared already on that topic. I’m hoping you could be a little clearer. When do you expect to start providing this to customers?

You mentioned Mexico being the first location with Walmart, but I wasn’t quite sure when you expect that to begin. And if you could also help us understand of the backlog, is your expectation that most of the systems you haven’t started yet are going to be with this new structure, or do you need to go out and negotiate that?

Carol Hibbert, Chief Financial Officer, Symbotic: I’ll go ahead and start. So, as Rick indicated, we already have customers who have signed, in fact all five of our starts for this quarter, we signed those assuming the next gen structure configuration. And so our expectation is our customers going forward will all be associated with the next gen structure. We expect the first one to begin installation mid next fiscal year, so our mid fiscal year 2026.

Mark Zylamini, Analyst, Goldman Sachs: Okay. And then sort of that sequential moderation you spoke about, you’re still starting some are there still going be some system starts just with the old structure until the new one’s ready? Or are new starts going to be effectively near zero until middle of next year?

Carol Hibbert, Chief Financial Officer, Symbotic: No, new starts won’t go to zero. So, that’s a good clarification point. So, in fact, we had five new starts this quarter. All five of them are going to proceed with the new structure. And so with the design activity we spent over the last several quarters, we’ll go ahead and incorporate the CapEx and be able to begin installation of those sites in mid-twenty twenty six.

You are not going to see a stop of new south signatures as we go forward based on the new design. We saw a slowing of them this quarter, as we had customers waiting for some of the deployments that they would have started. And that’s what you’re seeing impactful in our guidance for the fourth quarter and what we referenced for the ’26.

Mark Zylamini, Analyst, Goldman Sachs: Okay. Just one other for me, if I could, on GreenBox. When Symbotic announced the GreenBox deal two years ago, the plan I believe was to start installation of all of those systems within six years. I think it’s been a relatively limited number of systems that Symbotic has started for GreenBox thus far. So, hoping to better understand what your expectation is at this point.

And do you still expect to begin installation of all of those GreenBox systems within the prior six year target? Thank you.

Carol Hibbert, Chief Financial Officer, Symbotic: And so, as you indicated, we’ve got three systems currently in deployment. And you actually saw within the quarter we’re seeing installation ramp up, and so you’re seeing revenue from GreenBox start increasing on those systems. So we have indicated over the last couple of quarters, we saw slower than planned starts of Greenbox systems. We expect to see, now that we’ve got the CEO in place and the sales team in place, we expect to start seeing that move forward in the coming quarters.

Charlie Anderson, Vice President of Investor Relations, Symbotic0: Okay, thank you.

Operator: Your next question comes from the line of Colin Rusch with Oppenheimer. Your line is open.

Charlie Anderson, Vice President of Investor Relations, Symbotic1: Thanks so much guys.

Andy Kaplowitz, Analyst, Citi: You know, there’s been an

Charlie Anderson, Vice President of Investor Relations, Symbotic1: awful lot of innovation in and around the energy storage space. I’m just curious about how much leverage and how much opportunity there is to optimize bot performance, you know, uptime, you know, some of the design as you start to see some of those chemistries mature to a level that you get comfortable with?

Rick Cohen, Founder, Chairman and Chief Executive Officer, Symbotic: Yeah, so the new structure being denser will mean that the bot trips will be shorter, and so we’re expecting to see somewhere a pretty substantial increase in bot transactions per minute, per hour. So if we have less travel time, we’ll need less bots. And that’ll reduce the cost of a system. The second thing is that we’re also, we’re talking about bots, putting LiDAR and upgrading vision chips, and the ability for the bots to compute what they’re looking at. So all of those things are, there’s a big push on innovation, which will happen, I think certainly within the next year, where bots are gonna be able to do substantially more work than they do right now.

Charlie Anderson, Vice President of Investor Relations, Symbotic1: Okay, I’ll follow-up afterwards on the battery impact. And then I guess from a dexterity and kind of material handling perspective, obviously you guys are the clear leader in terms of the number of materials and the types of materials that you guys can handle. I guess are areas that you guys are trying to innovate on right now that might open up incremental opportunities? And can you give us a sense of timing in terms of just some of the materials that are difficult to manage that you guys might be able to unlock here over the near term?

Rick Cohen, Founder, Chairman and Chief Executive Officer, Symbotic: When you say materials, I’m not sure exactly what you mean, one of the clear targets that we’re going after is perishables, because lot of the, because at $500 a square foot for some of these buildings, smaller buildings are usually valuable to the customer, and they get the savings on the building and we get to be able to sell them a very valuable system. So that’s one thing. Same thing on the freezer, freezers are not that hard for us to do, but the storage density has made people look at some of the prior providers and say oh, maybe I can expand my existing freezer without having to add as much space as I thought. So where we’re really going after a value creation is ambient was all about the ability for us to handle so many more items than traditional systems, but on the perishable side there’s also the value that’s created just because the facility itself is so expensive even before they put our system in. So that’s one area that we’re definitely going after.

We don’t think the temperature has a significant effect on our bots.

Charlie Anderson, Vice President of Investor Relations, Symbotic1: That’s actually super helpful. Thanks so much guys.

Operator: Your next question comes from the line of Derek Soderbergh with Cantor Fitzgerald. Your line is open.

Charlie Anderson, Vice President of Investor Relations, Symbotic2: Yes. Hey, everyone. Thanks for taking the questions. Rick, just a question on the competitive environment. I think we’ve all seen videos online.

There’s humanoid robots out there. I think one of your competitors has kind of robotic unloading technology from a semi truck. Any sort of change in the competitive environment? I know there was a question earlier on some of the technology, but it seems like the pace of innovation has really stepped up. Any new concerns or any new technologies out there?

Rick Cohen, Founder, Chairman and Chief Executive Officer, Symbotic: We’re always concerned, but the response that we’re getting, so the truck unloading is really a very specific thing, and we’re in touch with a lot of those folks, it might be an add on to our system that would actually make our system more valuable. The humanoid robots are very good at manufacturing, but our robots are going 25 miles an hour, so the humanoid robots are going to be very good stationary or slow moving machines, basically what they incorporate is dexterity in fingers, and good vision. We do that with our bots, but because we’re picking up cases, we’re less concerned with the humanoid robot, so I think that’s a different aspect of automation than we’re going after. We’re seeing more and more requests for us to look at things that people had previously used our competitors for. So I would say we feel good about where we are, and we think our team and our market share is going to grow, But until it does, I can’t prove it out, but that’s what I think.

Charlie Anderson, Vice President of Investor Relations, Symbotic2: Got it, that’s helpful. And then just with the new storage system, I think there were a number of questions the cost, how it’s going to impact backlog. But just when you combine that with a lot of the changes you guys have made on the EPC front, bringing that in house, it’s been a while since we’ve gotten kind of an update on maybe the structural gross margins of the hardware piece, the systems piece. Where are we sort of headed with all these changes that you guys have made? What are sort of the structural gross margins in systems?

How much more room do we have to kind of continue to see margin expansion from here in systems? Thanks.

Carol Hibbert, Chief Financial Officer, Symbotic: Yeah, the next gen structure, Derek, is actually one of the key enablers on our path to 30% system gross margin. So systems wise, we’re still on that path, And we’ve talked about overall improvements around schedule being a driver, bringing back the EPC was certainly one of the significant drivers to get us where we posted the last couple of quarters. But the next gen structure, pure fact that it’s streamlining assembly, reducing the million rivets that Rick mentioned, that’s going to help us on our trajectory towards higher gross margins. And then as we think about the value creation piece of this, as we go out and attract new customers, we’re certainly driving to utilize that to grow the gross margin profile.

Charlie Anderson, Vice President of Investor Relations, Symbotic2: Great, really appreciate it.

Charlie Anderson, Vice President of Investor Relations, Symbotic: Thanks.

Operator: Your next question comes from the line of Greg Palm with Craig Hallum. Your line is open.

Charlie Anderson, Vice President of Investor Relations, Symbotic3: Yes. Thanks for taking the questions. I maybe just want to go back to the quarter because what really, I guess, stood out to us was the operating leverage. The incremental margins were extremely high in the quarter. So I’m just curious if there’s anything sort of onetime, any benefit in the quarter that you saw?

And just as we kind of think about fiscal twenty twenty six, how should we kind of think about that going forward?

Carol Hibbert, Chief Financial Officer, Symbotic: Yes. From a gross margin perspective, the step up in software was certainly a good contributor. And when I think about mix, so we had a higher contribution this quarter from our advanced systems and robotics portion of the business, higher margin content than some of our historical contracts had been. So you’re seeing that. And then the other lever which continued to be beneficial this quarter is that timeline to deployment that we indicated from the start of install to final acceptance.

We’re seeing continued improvements along how long it’s taking us to build these. So you’re seeing that reflected in our gross margin performance.

Charlie Anderson, Vice President of Investor Relations, Symbotic3: Okay. That’s helpful. And then I guess just maybe one clarification. In terms of the new storage system, I’m curious, has this been a part of the product road map for a number of years? Was this something that was maybe more directed by one of your customers?

I’m just kind of curious to sort of know the timeline or the history and maybe some of the background.

Rick Cohen, Founder, Chairman and Chief Executive Officer, Symbotic: Yes, so I’ve been working on this for a couple years, I dated my first drawing of it, but the way I describe it, I feel like Frank Gehry, I actually had a design and I needed some engineers that could actually build it. So this has been in the works for two years, we’ve teased customers with it, tested them, asked them if they wanted it, they got very excited, and so really it’s been the last year that we’ve, I mean if you come visit us, have the test systems right down the street now, and it’s a magnificent new product.

Charlie Anderson, Vice President of Investor Relations, Symbotic3: Yeah, okay. Carol, best of luck going forward, and Izzy, looks forward to working with you.

Carol Hibbert, Chief Financial Officer, Symbotic: All right, thanks Greg.

Operator: Your next question comes from the line of Ken Newman with KeyBanc Capital Markets. Your line is open.

Charlie Anderson, Vice President of Investor Relations, Symbotic: Hey, guys.

Charlie Anderson, Vice President of Investor Relations, Symbotic4: Carol, maybe a little bit of help and piggybacking off the margin question just now. Maybe can you help us think about systems gross margin sequentially from the third to the fourth quarter? Just given all the shift in the production schedules, can that still stay flat? Or would you expect that to still be up sequentially 3Q to 4Q?

Carol Hibbert, Chief Financial Officer, Symbotic: Yes. Our expectation is we’ll see systems gross margin about where they were in the third quarter. We’ll see that continued trajectory. And as we mentioned on software earlier, we believe the 70% level on software gross margin is where we’re going to head.

Charlie Anderson, Vice President of Investor Relations, Symbotic4: Got it. Okay. And then maybe one more on the cash flow. Appreciate the help on the CapEx and some of the moving pieces on timing of receipts. You do have a pretty high portion of your revenue going towards R and D.

I’m just curious if there’s anything you can parse out on what’s potentially able to be capitalized going forward with this new tax bill and how to think about structural free cash flow through the cycle with the new policy.

Carol Hibbert, Chief Financial Officer, Symbotic: Yeah, I’d say for R and D, the levels that you’re seeing today will continue. We actually got the benefit over the last couple of the quarters of a substantial portion of R and D is now actually moving to our contracted associated with the advanced systems and robotics. So you’re seeing that as a lever too in our R and D as what you saw in this quarter. So R and D from 3Q to 4Q, from 2Q to 3Q you saw a slight reduction there. And that’s because we’re able to charge that off to our contracted R and D value.

Charlie Anderson, Vice President of Investor Relations, Symbotic4: Got it. Okay. Thanks.

Operator: Thanks, Ken. Your next question comes from the line of Mike Latimore with Northland Capital Markets. Your line is open.

Speaker 7: Okay, great. Thanks. In terms of this new starts, should they be kind of in this mid single digit range for a while until you get rolling with the next gen storage system? Or how should we think about just kind of new start trajectory?

Carol Hibbert, Chief Financial Officer, Symbotic: I’d say this is the quarter where we saw a fewer number of starts as we were waiting to make sure we got the design finalized. And so you’ll see new starts step up. We’ve talked about the average of mid to high single digit new starts. Obviously, last quarter we hit a record high of 10 new starts. This quarter dropped down to five.

But you should see that step up again going forward now that we have the design commercially available. And that’s what a couple of our customers were waiting on in terms of moving forward with deployment.

Speaker 7: Great. And then just a clarification on the guidance. When you talk about the ’6, is the implication that it should be a similar quarterly revenue level to what you’re seeing in the or guiding to in the September?

Carol Hibbert, Chief Financial Officer, Symbotic: Yeah, as you know, we don’t guide beyond the next quarter. But if you look at what we put in our Q for the next twelve months associated with RPO consumption, similar level to what we’re guiding for 4Q would be where that would put us for the first half.

Speaker 7: Okay. Great. Thanks very much.

Izzy Martins, CFO Successor Designate, Symbotic: Thank you.

Operator: Next question comes from the line of Matt Summerville with D. A. Davidson. Your line is over.

Charlie Anderson, Vice President of Investor Relations, Symbotic5: Thanks. Just a couple of things real quick. Does this new storage system, does that help accelerate new customer acquisition for you guys? Will you look to maybe change that cadence or that targeting of one to two a year to something greater than that? And can you just give a little bit more of a detailed update on GreenBox?

Is there anything you’re able to disclose on tenants? And then I have a follow-up.

Rick Cohen, Founder, Chairman and Chief Executive Officer, Symbotic: Yeah, I mean, on new customers we expect that to grow faster than it is right now. The customers we’re in dialogue with is at the highest level it’s ever been. It gives us the ability, their structure gives us the ability to sell smaller systems and bigger systems both at the same time, and it gives us a lot more flexibility. So we would expect that to accelerate. On Greenbox, we’re continuing to roll out sites, and adding on to the organization there to rapidly grow the sales force.

We’re in discussions with a lot of folks. Some folks are looking at symbolic systems, and some folks are actually looking at Greenbox as possibilities. So that actually gives us more variability or more capabilities to lean customers, but as we start to roll out the green box covering the country, we’re getting significantly more interest as opposed to, well you can just do one location versus rolling out a number of locations. And then the first location in Lathrop is scheduled to go live pretty soon, so that will be income producing as well.

Charlie Anderson, Vice President of Investor Relations, Symbotic5: And then with respect to this new innovation that’s been the topic of the discussion tonight, will you be ramping up any new manufacturing partners for that portion of the system? Or is that not part of this or any new installers relative? I guess I’m trying to understand what is may change from a manufacturing or installer standpoint, if you will.

Rick Cohen, Founder, Chairman and Chief Executive Officer, Symbotic: Yes, we’re working with a couple of new manufacturers to have people that will make basically the tines, the steel is basically, most of that steel is coming from The US, so it’s not really affected by tariffs, it’s a different design of the steel, and the installation will be our same installation teams. So we’ve actually been using those teams here in Wilmington at the ITC practicing installing structures, anybody can come and visit. But the installation is much simpler, we actually, the learnings from floor, the learnings from what we’ve been doing for the last couple of years in installation have really gone into once we figured out the new structure, then we actually brought in a bunch of structural engineers and a bunch of construction folks to actually design it to make it much easier to install. So I would say, the way I describe it, what we’re doing here is we went from custom furniture to a Kia. And then I can’t install an IKEA project without my wife’s help, so we still need to train the installers, but it’s pretty simple.

Charlie Anderson, Vice President of Investor Relations, Symbotic5: Got it, thank you.

Operator: Your next question comes from the line of Rob Mason with Baird. Please go ahead.

Charlie Anderson, Vice President of Investor Relations, Symbotic0: Yes, good evening. I had a question on the ASR portion of your business. Carol, I think I inferred from your commentary that the development revenues were up sequentially there. Just I was curious if you could confirm it, maybe give us a feel for what those contributed. And as a follow on to that, is that revenue at some steady state as we go forward, what you’ll recognize per quarter?

Carol Hibbert, Chief Financial Officer, Symbotic: Yes, so we were up sequentially from the second quarter to the third quarter. So we talked about last quarter being at mid single digit. We’re in high single digit in terms of the contribution to the revenue this quarter. And you’ll see that carry on at least in the next quarter or two. As we indicated in our prepared remarks, we’ve identified two of the prototype facilities, so we’ve actually begun ordering equipment.

And so as the design progresses, we’re now getting ready to start building out our prototypes. And so you’re gonna see that level maintained for the next couple of quarters.

Charlie Anderson, Vice President of Investor Relations, Symbotic0: And when the prototype builds start, how does that influence? The development revenue goes down and it still gets classified in systems, though, right?

Carol Hibbert, Chief Financial Officer, Symbotic: That’s right. It’s all classified in systems.

Charlie Anderson, Vice President of Investor Relations, Symbotic0: Okay. Very good. Thank you.

Carol Hibbert, Chief Financial Officer, Symbotic: Thanks.

Operator: Thank you, everyone. And that concludes our question and answer session for today. I will now turn the call back over to Mr. Charlie Anderson for the closing remarks. Please go ahead.

Charlie Anderson, Vice President of Investor Relations, Symbotic: Thanks everybody for joining our call tonight. We really appreciate your interest in Symbolic and look forward to seeing many of you during the quarter at the various investor conferences we’ll be attending. Thank you and good night.

Operator: Ladies and gentlemen, that concludes today’s call. Thank you all for joining. You may now disconnect. Have a nice day ahead everyone.

Speaker 7: Please

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