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Investing.com - JMP Securities has reiterated its Market Outperform rating and $17.00 price target on Sprinklr Inc (NYSE:CXM), the customer experience management platform provider. The company, currently valued at $2.2 billion, has demonstrated strong fundamentals with a robust 71% gross margin and consistent profitability over the last twelve months.
The reaffirmation comes as JMP prepares to host a virtual Q&A session with Sprinklr CEO Rory Read on Monday.
JMP’s decision maintains its positive outlook on the company despite Sprinklr stock underperforming the broader market year-to-date.
The firm noted that Sprinklr shares have risen just 1% since the beginning of the year, while the Russell 3000 index has gained 6% during the same period.
Sprinklr provides unified customer experience management software for enterprises, helping them manage customer interactions across multiple digital channels.
In other recent news, Sprinklr Inc reported fiscal first-quarter 2026 results that exceeded expectations, with non-GAAP earnings per share at $0.12, surpassing the consensus estimate of $0.05. Revenue for the quarter reached $205.5 million, exceeding the forecast of $201.8 million, marking a 5% year-over-year increase. The company’s non-GAAP operating margin improved to 17.9%, up from 12.8% in the previous quarter. Despite the departure of Chief Customer Officer Scott Harvey, Sprinklr reaffirmed its fiscal second-quarter and full-year 2026 guidance, indicating no expected impact on its financial outlook. Both JMP Securities and Citizens JMP maintained their Market Outperform ratings for Sprinklr, with a price target of $17.00, reflecting confidence in the company’s performance. Stifel also maintained a Hold rating with a $10.00 price target, citing profitability gains. During its annual stockholders meeting, Sprinklr elected three directors and approved executive compensation and the ratification of KPMG LLP as its accounting firm. The company is focusing on key initiatives like "Project Bear Hug," aiming to integrate various functions while engaging with top customers.
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