Allegion acquires queue management software provider Waitwhile

Published 08/07/2025, 13:38
Allegion acquires queue management software provider Waitwhile

DUBLIN - Security products provider Allegion plc (NYSE:ALLE), a $12.75 billion market cap company with "GREAT" financial health according to InvestingPro, has acquired Waitwhile Inc., a cloud-based appointment scheduling and queue management software company, according to a press release statement.

Waitwhile’s platform provides virtual wait list and scheduling capabilities that help businesses manage access to places, services, appointments and events. The software offers real-time status updates, instant messaging, and analytics to improve operational efficiency and reduce wait times.

Founded in 2017, Waitwhile primarily operates in the U.S. but serves multinational customers across healthcare, education, commercial, government, and retail markets. The platform has supported more than 300 million end-user visits to date.

"This is an opportunity to deliver value by connecting the virtual queue to secure and seamless physical access at the door in core non-residential markets that we know well," said Allegion President and CEO John H. Stone.

Waitwhile CEO Christoffer Klemming, who founded the company, will join Allegion and continue leading the Waitwhile business, which maintains offices in the U.S. and Sweden.

The acquisition aligns with Allegion’s strategy of investing in complementary software products that enhance its hardware offerings and provide recurring value to customers.

Allegion, which reported revenue of $3.8 billion in 2024, designs and manufactures security and access solutions through brands including CISA, Interflex, LCN, Schlage, SimonsVoss, and Von Duprin.

Financial terms of the transaction were not disclosed.

In other recent news, Allegion plc has announced two significant acquisitions that could impact its future offerings and financial performance. The company has acquired Gatewise, a Houston-based provider of smart access control solutions for the multifamily market. This acquisition aims to enhance Allegion’s existing electronic locks and Zentra multifamily access solutions by adding perimeter security capabilities. Gatewise’s CEO, Amit Sherman, will join Allegion to assist with integration and growth initiatives. Additionally, Allegion has signed a definitive agreement to acquire ELATEC, a German manufacturer of RFID credentials and reader solutions, for €330 million. The ELATEC acquisition is expected to close in the third quarter of 2025 and is anticipated to generate €60-€65 million in net sales by 2026. Allegion’s President and CEO, John H. Stone, noted that ELATEC will extend Allegion’s reader and credential product lines, aligning with the company’s growth profile in electronics. Both acquisitions are part of Allegion’s strategy to offer comprehensive access and security solutions across various markets.

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