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AUSTIN - Banking and retail technology provider Diebold Nixdorf (NYSE:DBD), a $2.27 billion market cap company with annual revenue of $3.67 billion, has selected Oracle Fusion Cloud Service and Oracle Fusion Cloud Field Service to optimize its global service operations, according to a press release statement. The company’s stock has shown remarkable momentum, gaining over 47% in the past six months.
The company, which provides services, software, hardware and security for financial institutions and retailers, aims to unify service operations, improve field technician productivity, and enhance customer satisfaction through Oracle’s AI-powered cloud applications. According to InvestingPro analysis, the company is currently trading near its 52-week high of $63.21, with analysts projecting a return to profitability this year.
Diebold Nixdorf will expand its existing implementation of Oracle Fusion Cloud Applications Suite to support its global service strategy, building on previous adoption of Oracle’s finance and HR solutions.
"With Oracle Fusion Applications we have been able to improve our operational efficiency by streamlining and unifying our finance and HR processes," said Teresa Ostapower, senior vice president and chief information officer at Diebold Nixdorf.
The implementation will help Diebold Nixdorf manage millions of service tickets annually by automating complex service workflows and enabling predictive maintenance capabilities. The Oracle Cloud Field Service will assist in scheduling, routing, and equipping mobile workers for onsite service activities. With an EBITDA of $414 million and InvestingPro analysis suggesting the stock is currently undervalued, this digital transformation initiative could further strengthen the company’s market position. Discover 12 additional exclusive ProTips and comprehensive valuation metrics with an InvestingPro subscription.
Rob Pinkerton, senior vice president at Oracle Cloud CX, noted that the solution will help Diebold Nixdorf "implement a more efficient service delivery framework, leveraging embedded AI to standardize processes, optimize field operations, and drive efficiencies."
Diebold Nixdorf has been working with Oracle Cloud Service and Oracle Cloud Field Service since March 2024. The solutions are part of Oracle Fusion Cloud Applications Suite (NYSE:ORCL).
In other recent news, Diebold Nixdorf reported its second-quarter earnings for 2025, which showed a slight miss in earnings per share (EPS) expectations. The actual EPS was $0.94, just below the forecasted $0.95. However, the company achieved a revenue of $915.2 million. Despite the minor EPS miss, the company’s strategic direction and future outlook seemed to bolster investor confidence. Additionally, DA Davidson has reiterated its Buy rating on Diebold Nixdorf stock, maintaining an $80 price target. This decision followed an in-person non-deal roadshow with company executives, including CEO Octavio Marquez. DA Davidson emphasized its positive outlook on Diebold Nixdorf’s potential for organic growth acceleration and improved free cash flow conversion. These developments reflect ongoing investor interest and analyst optimism regarding the company’s prospects.
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