EverCommerce acquires AI platform ZyraTalk to enhance service SMB offerings

DENVER - EverCommerce Inc. (NASDAQ:EVCM), a technology company with a market capitalization of $2.15 billion and strong liquidity metrics according to InvestingPro data, announced Monday it has completed the acquisition of ZyraTalk, an AI-powered customer engagement platform that combines virtual assistant capabilities with automation technology.

The acquisition will initially be applied to EverCommerce’s Home & Field Services vertical, EverPro, with plans to expand across the company’s other service sectors, according to a company press release.

ZyraTalk’s platform provides 24/7 customer responsiveness through voice, chat, and text channels, handling tasks such as appointment booking, answering inquiries, and managing workflows including scheduling, dispatch, invoicing and payment processing.

"ZyraTalk brings us a production-ready AI platform, a highly skilled technical team, and proven technology that’s purpose-built for service-based industries," said Eric Remer, EverCommerce Chairman and CEO.

By integrating ZyraTalk into EverPro’s ecosystem of over 350,000 home and field service providers, EverCommerce aims to deliver enhanced efficiency and profitability opportunities for its customers. The company’s financial health shows promise, with InvestingPro analysis indicating a current ratio of 2.37, suggesting strong ability to meet short-term obligations. InvestingPro subscribers can access 10+ additional key insights about EVCM’s financial position.

Ahmad Saleem, Founder and CEO of ZyraTalk, stated: "We are thrilled to join EverCommerce, a company that shares our mission to transform how service businesses operate by simplifying and empowering the lives of our customers."

The transaction was funded using a portion of EverCommerce’s cash on hand, though specific financial terms were not disclosed.

EverCommerce provides SaaS solutions to more than 725,000 service-based businesses globally through its EverPro, EverHealth, and EverWell brands, which focus on home, health, and wellness service industries respectively.

In other recent news, EverCommerce reported its second-quarter results, which showed a modest increase in both revenue and EBITDA, exceeding expectations by $2 million and $4.5 million, respectively. Piper Sandler responded to these results by raising its price target for EverCommerce to $10, while maintaining a Neutral rating. The company also announced the refinancing of its $529.4 million term loan facility, replacing it with a new Term B-2 Loan that extends the maturity date to July 6, 2031, and reduces the interest rate by 25 basis points. Additionally, EverCommerce extended the maturity of $125 million in revolving credit commitments, further optimizing its financial structure.

The company recently held its 2025 Annual Meeting of Stockholders, where shareholders elected Penny Baldwin-Leonard and Eric Remer as Class I directors to serve until the 2028 annual meeting. This election was part of the regular corporate governance activities of the company. The refinancing and the election of directors are significant developments for EverCommerce, reflecting its ongoing efforts to manage debt and maintain strong leadership. These recent developments are crucial for investors to consider as they assess the company’s financial health and strategic direction.

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