Helport AI unveils new tool for remote workforce management

SINGAPORE and MANILA, Philippines and SAN DIEGO - Helport AI Limited (NASDAQ: HPAI), a global AI technology company with annual revenues of $31.48 million and impressive revenue growth of 47.72% over the last twelve months, announced today the launch of Helport Remote, a new tool for monitoring and managing remote contact center workforces. The product is designed to support large-scale, multinational operations, providing enhanced visibility and control for management teams. According to InvestingPro analysis, the company maintains a fair financial health score of 2.35, suggesting stable operational foundations for this product launch.

Helport Remote integrates a dual-interface architecture, video monitoring technology, and data-driven decision support to help manage remote and hybrid work models. The tool enables real-time oversight and flexible resource deployment across time zones, aiming to address challenges such as agent oversight and operational transparency.

The agent-side client of Helport Remote tracks working hours, training, and meeting participation without interrupting workflow. The operations dashboard allows for dynamic scheduling and real-time oversight. Helport AI’s proprietary WebRTC infrastructure supports efficient video stream monitoring, which is adaptable for businesses concerned about bandwidth costs.

The tool also generates performance reports, offering insights to optimize shift planning and agent productivity. Designed with security and the ability to scale, Helport Remote caters to organizations of varying sizes, from local teams to thousands of agents globally.

CEO Guanghai Li expressed that Helport Remote aims to redefine global contact center workforce management in the age of AI by integrating behavioral data, time-sensitive scheduling, and low-bandwidth video into a single platform.

Helport AI, with a strong presence in the contact center industry, has established a base of clients across various regions. The company’s Philippines office, launched in January 2025, serves as a hub for innovation and client services, ensuring that Helport Remote is grounded in a thorough understanding of contact center operations. With a gross profit margin of 56.65% and operating with a moderate level of debt, the company appears well-positioned for expansion. For deeper insights into Helport AI’s financial metrics and growth potential, InvestingPro subscribers have access to over 30 additional key indicators and exclusive analysis.

The new tool is expected to be particularly useful in offshore markets such as the Philippines, facilitating operational agility and compliance with work-hour regulations. Helport Remote aligns with Helport AI’s commitment to providing businesses with tools that meet the demands of the modern service landscape.

This announcement contains forward-looking statements regarding Helport AI’s business strategies and anticipated results, which involve risks and uncertainties. These statements are based on current expectations and projections, and investors are advised to review other factors that may affect future results as disclosed in Helport AI’s filings with the U.S. Securities and Exchange Commission. Trading at a P/E ratio of 115.31 and having experienced a 52.49% decline in stock price over the past year, investors seeking comprehensive analysis can access detailed valuation metrics and expert insights through InvestingPro’s exclusive research reports, available for over 1,400 US stocks.

The information in this article is based on a press release statement from Helport AI.

In other recent news, HealthPort AI reported a strong performance in its first-quarter earnings call for 2025, with revenue increasing by 13.1% to $16.4 million. The company also achieved a net income of $1.1 million and a non-GAAP adjusted net income of $1.6 million. HealthPort AI is optimistic about its future, forecasting a 15-20% top-line growth for the fiscal year. Meanwhile, Helport AI Limited has launched a new AI-powered debt collection software in the Philippines, marking its expansion into the consumer financing sector. The software aims to improve efficiency and compliance in debt servicing and recovery. Helport AI has partnered with three consumer financing companies to integrate this technology into their operations in Southeast Asia. The company’s expansion is part of a broader strategy to apply AI-driven solutions across various sectors. These recent developments highlight both companies’ focus on innovation and strategic growth in key markets.

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