Pegasystems to enhance UK Armed Forces recruitment

READING, England - Pegasystems Inc . (NASDAQ:PEGA), a global leader in software for customer engagement and operational excellence, has been chosen as part of Team Serco (LON:SRP) to modernize the United Kingdom’s Armed Forces Recruiting Service. The company’s sophisticated digital platform will support the Royal Navy, the British Army, and the Royal Air Force by providing a unified recruitment solution.

The initiative aims to create a seamless recruitment journey from initial engagement to enlistment and basic training. By leveraging Pega’s customer service, workflow automation, and GenAI-powered decisioning technologies, the platform is expected to improve the efficiency of the assessment process and enhance the overall candidate experience.

Pegasystems’ selection builds on its previous success in deploying digital recruiting solutions for the Royal Navy and RAF. The new tri-service digital platform will ensure consistent recruitment services across all three branches of the UK Armed Forces, aligning with the Ministry of Defence’s strategic workforce goals.

The partnership between the Ministry of Defence and TEAM Serco, known as the Armed Forces Recruitment Service (AFRS), endeavors to meet regular and reserve force recruitment targets to fulfill the workforce demands of each military branch.

Alan Trefler, Pega’s founder and CEO, stated that the company’s platform will directly support military recruiting targets, which are vital to the UK’s national security objectives. Trefler emphasized Pega’s established track record in addressing the intricacies of military recruitment and meeting the unique needs of each service branch.

Pegasystems, founded in 1983, has been at the forefront of providing enterprise AI decisioning and workflow automation solutions that help organizations adapt to changing customer demands and continuously evolve for the future.

This announcement is based on a press release statement and reflects Pegasystems’ commitment to contributing to the UK’s defense sector by delivering advanced digital capabilities. With earnings per share of $1.36 and strong profitability metrics, the company demonstrates robust operational execution. For deeper insights into PEGA’s valuation and growth prospects, investors can access comprehensive analysis through InvestingPro, which offers exclusive financial metrics and 15+ additional ProTips about the company’s performance.

In other recent news, Pegasystems Inc., a leading enterprise AI decisioning and workflow automation platform, announced the addition of Rohit Ghai to its board of directors. Ghai, a seasoned leader in digital transformation, brings over two decades of experience in the enterprise software industry, with expertise in cybersecurity, SaaS, mergers and acquisitions, and optimizing go-to-market strategies. Ghai’s appointment is expected to provide valuable insights and guide the company through a period of innovation and growth.

In other developments, KeyBanc has given Pegasystems an Overweight rating, based on the company’s effective strategies in growing its customer base and the introduction of its GenAI Blueprint product. Analyst Devin Au of KeyBanc noted that these initiatives could lead to an acceleration in Pegasystems’ Annual Contract Value (ACV) growth. The company’s refined go-to-market strategy is also expected to contribute to sustained double-digit Free Cash Flow (FCF) growth in the near to mid-term.

These recent developments highlight Pegasystems’ commitment to innovation and growth, as well as the confidence expressed by industry analysts in the company’s strategic direction and financial health.

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