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BOSTON - PTC (NASDAQ:PTC), a technology company with an impressive 82% gross profit margin and perfect Piotroski Score according to InvestingPro, announced Tuesday the release of new artificial intelligence capabilities for its ServiceMax field service management and Servigistics service supply chain optimization solutions.
The company’s ServiceMax AI now features enhanced multi-agent execution designed to accelerate work order processing and improve parts queries. The update includes AI-driven process automation through Service Flow Manager and a new Knowledge API that connects to documents across enterprise systems.
For Servigistics, PTC has expanded its AI capabilities to include troubleshooting, root-cause analysis, and continuous improvement features within the optimization process. A new AI Assistant aimed at improving forecast accuracy and accelerating planning cycles will become generally available in October 2025.
"AI is playing a critical role in the modernization of service organizations," said Jon Stevenson, Chief Product Officer at PTC, according to the company’s press release.
Dean Herdt, Director of Service Supply Chain Practice at Capgemini, noted that Servigistics’ AI capabilities allow planners to make faster decisions by automating complex forecasting and optimization tasks.
These new offerings add to PTC’s existing AI portfolio that spans various stages of product lifecycle management, including solutions for Codebeamer, Windchill, Onshape, and Arena platforms.
PTC, which employs over 7,000 people and serves more than 30,000 customers globally, focuses on helping manufacturers build product data foundations to support AI-driven transformation across the product lifecycle. With a market capitalization of $24.42 billion and currently trading near its Fair Value according to InvestingPro analysis, PTC maintains a strong financial health rating and continues to demonstrate market leadership in industrial software solutions.
In other recent news, PTC Inc. reported impressive fiscal third-quarter results, with revenue growth of 24% year-over-year, significantly surpassing consensus expectations of 12%. The company achieved earnings per share of $1.64, exceeding the forecasted $1.21. Revenue for the quarter reached $644 million, surpassing the anticipated $582.3 million. Following these strong results, several analyst firms adjusted their price targets for PTC. Mizuho raised its target to $220 from $160, maintaining a Neutral rating, while Rosenblatt increased its target to $227 from $204, keeping a Buy rating. BMO Capital also adjusted its target to $231 from $187, maintaining an Outperform rating. Additionally, PTC announced the appointment of Jon Stevenson as Executive Vice President and Chief Product Officer, who will oversee the company’s Digital Thread product portfolio. Stevenson brings over 30 years of experience in product development and engineering leadership.
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