PTC delivers new AI solutions for service lifecycle management

Published 30/09/2025, 13:38
PTC delivers new AI solutions for service lifecycle management

BOSTON - PTC (NASDAQ:PTC), a technology company with an impressive 82% gross profit margin and perfect Piotroski Score according to InvestingPro, announced Tuesday the release of new artificial intelligence capabilities for its ServiceMax field service management and Servigistics service supply chain optimization solutions.

The company’s ServiceMax AI now features enhanced multi-agent execution designed to accelerate work order processing and improve parts queries. The update includes AI-driven process automation through Service Flow Manager and a new Knowledge API that connects to documents across enterprise systems.

For Servigistics, PTC has expanded its AI capabilities to include troubleshooting, root-cause analysis, and continuous improvement features within the optimization process. A new AI Assistant aimed at improving forecast accuracy and accelerating planning cycles will become generally available in October 2025.

"AI is playing a critical role in the modernization of service organizations," said Jon Stevenson, Chief Product Officer at PTC, according to the company’s press release.

Dean Herdt, Director of Service Supply Chain Practice at Capgemini, noted that Servigistics’ AI capabilities allow planners to make faster decisions by automating complex forecasting and optimization tasks.

These new offerings add to PTC’s existing AI portfolio that spans various stages of product lifecycle management, including solutions for Codebeamer, Windchill, Onshape, and Arena platforms.

PTC, which employs over 7,000 people and serves more than 30,000 customers globally, focuses on helping manufacturers build product data foundations to support AI-driven transformation across the product lifecycle. With a market capitalization of $24.42 billion and currently trading near its Fair Value according to InvestingPro analysis, PTC maintains a strong financial health rating and continues to demonstrate market leadership in industrial software solutions.

In other recent news, PTC Inc. reported impressive fiscal third-quarter results, with revenue growth of 24% year-over-year, significantly surpassing consensus expectations of 12%. The company achieved earnings per share of $1.64, exceeding the forecasted $1.21. Revenue for the quarter reached $644 million, surpassing the anticipated $582.3 million. Following these strong results, several analyst firms adjusted their price targets for PTC. Mizuho raised its target to $220 from $160, maintaining a Neutral rating, while Rosenblatt increased its target to $227 from $204, keeping a Buy rating. BMO Capital also adjusted its target to $231 from $187, maintaining an Outperform rating. Additionally, PTC announced the appointment of Jon Stevenson as Executive Vice President and Chief Product Officer, who will oversee the company’s Digital Thread product portfolio. Stevenson brings over 30 years of experience in product development and engineering leadership.

This article was generated with the support of AI and reviewed by an editor. For more information see our T&C.

Latest comments

Risk Disclosure: Trading in financial instruments and/or cryptocurrencies involves high risks including the risk of losing some, or all, of your investment amount, and may not be suitable for all investors. Prices of cryptocurrencies are extremely volatile and may be affected by external factors such as financial, regulatory or political events. Trading on margin increases the financial risks.
Before deciding to trade in financial instrument or cryptocurrencies you should be fully informed of the risks and costs associated with trading the financial markets, carefully consider your investment objectives, level of experience, and risk appetite, and seek professional advice where needed.
Fusion Media would like to remind you that the data contained in this website is not necessarily real-time nor accurate. The data and prices on the website are not necessarily provided by any market or exchange, but may be provided by market makers, and so prices may not be accurate and may differ from the actual price at any given market, meaning prices are indicative and not appropriate for trading purposes. Fusion Media and any provider of the data contained in this website will not accept liability for any loss or damage as a result of your trading, or your reliance on the information contained within this website.
It is prohibited to use, store, reproduce, display, modify, transmit or distribute the data contained in this website without the explicit prior written permission of Fusion Media and/or the data provider. All intellectual property rights are reserved by the providers and/or the exchange providing the data contained in this website.
Fusion Media may be compensated by the advertisers that appear on the website, based on your interaction with the advertisements or advertisers
© 2007-2025 - Fusion Media Limited. All Rights Reserved.