reAlpha’s AiChat unveils new AI Agents for customer service

DUBLIN, Ohio - reAlpha Tech Corp. (NASDAQ:AIRE), a $66 million market cap technology company in the real estate sector, announced through its subsidiary AiChat Pte. Ltd., the launch of advanced AI-powered digital agents aimed at enhancing customer engagement. The announcement comes as the stock experiences significant volatility, having declined 13% in the past week. According to InvestingPro, the company’s shares have shown high price volatility, with 11 additional real-time insights available for subscribers. These AI Agents, which include Voice AI and Agentic AI, are designed to offer personalized and human-like interactions on digital platforms.

The Voice AI technology enables businesses to conduct natural-sounding conversations with customers and address complex inquiries in real-time. It supports multiple languages, voice-cloning, and integrates with various technologies for a scalable customer interaction experience.

Agentic AI represents a step forward in generative AI, with the capacity to understand context and adapt responses in real time. This technology aims to provide natural dialogues, learn independently, and maintain brand consistency, which may contribute to customer loyalty and satisfaction.

Giri Devanur, CEO of reAlpha, expressed enthusiasm about the launch, stating that AiChat’s enhanced capabilities align with reAlpha’s vision to empower businesses in improving customer engagement through innovative technologies.

The market for autonomous AI and agents is projected to grow significantly, with an estimated value of $783.27 billion by 2037. AiChat positions itself as a leader in next-generation AI solutions, delivering intelligent and personalized customer experiences. InvestingPro data shows reAlpha is positioned for growth, with analysts forecasting 5.77% revenue growth for the current fiscal year, though the company maintains a weak overall financial health score.

An example of AiChat’s impact is seen with MYDIN, a major Malaysian retail chain, which has automated 74.7% of customer inquiries since January 2025 and improved customer service satisfaction by over 7% since January 2024 through AiChat’s AI solutions.

In addition to the AI Agents, AiChat is also introducing a new brand identity, symbolizing its commitment to shaping the future of AI-powered customer engagement solutions. The new logo combines a brain-inspired design with a communication symbol, reflecting the company’s vision for personalized and tailored customer interactions.

Kester Poh, CEO of AiChat, highlighted the significance of the rebranding and the company’s dedication to pioneering conversational AI that extends beyond text-based chatbots to include voice interactions.

This announcement is based on a press release statement from reAlpha Tech Corp.

In other recent news, reAlpha Tech Corp. reported preliminary financial results for the fourth quarter and full year ending December 31, 2024. The company estimates quarterly revenue to be between $0.5 million and $0.6 million, with full-year revenue projected to range from $0.9 million to $1.0 million. Additionally, reAlpha has expanded its operations by acquiring GTG Financial, a mortgage brokerage operating in seven U.S. states, enhancing its mortgage services across 28 states. The company also announced adjustments to its at-the-market sales agreement, lowering the minimum share price from $3.90 to $0.01 and reducing the total offering amount.

Furthermore, reAlpha appointed Vijay Rathna as the new Chief Crypto Officer to lead blockchain and cryptocurrency strategies. The company also unveiled a 2025 Short-Term Incentive Plan aimed at driving revenue growth through performance-based stock units for executives and select employees. In personnel changes, reAlpha terminated Jorge Aldecoa as Chief Product Officer and anticipates entering a separation agreement with him. These developments reflect reAlpha’s ongoing strategic adjustments and growth initiatives.

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