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SHANGHAI - Xiao-I Corporation (NASDAQ:AIXI), an AI technology company maintaining impressive gross profit margins of 68%, announced Tuesday it has renewed its strategic partnership for the fifth consecutive year with an unnamed multinational fast-fashion retail conglomerate. According to InvestingPro data, the company has shown strong revenue growth of 19% over the last twelve months.
The agreement focuses on the continued deployment of Xiao-I’s iBot Pro, a conversational AI platform that manages customer interactions across the retailer’s e-commerce portals, mobile applications, and social media channels.
According to the company’s press release statement, the AI solution handles millions of seasonal consumer inquiries related to product availability, order tracking, returns, and promotions. The system operates across 27 markets and processes over 4.2 million monthly interactions.
The iBot Pro platform is designed to provide localized responses during peak sales periods and maintain consistent brand messaging across digital channels. The technology also engages with customers in cart-abandonment scenarios.
Xiao-I Corporation, founded in 2001, specializes in cognitive intelligence technologies including natural language processing, voice and image recognition, machine learning, and affective computing.
The financial terms of the partnership renewal were not disclosed in the announcement.
In other recent news, Xiao-I Corporation has renewed its service contract with a mutual fund management company based in China. The agreement involves the continued use of Xiao-I’s iBot Pro platform, a conversational AI solution designed to automate customer service. This technology assists the asset manager in managing investor inquiries related to account status, fund performance, and transactions. The renewal of this contract indicates ongoing collaboration between Xiao-I and the mutual fund manager. While the name of the mutual fund company remains undisclosed, the partnership highlights the reliance on AI solutions to enhance customer service operations. This development underscores the company’s commitment to providing advanced digital solutions in the financial sector.
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